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The Crew

From PCGamingWiki, the wiki about fixing PC games
Warning icon.svg
This product is no longer playable in any capacity. It is covered here for historical reference.
The Crew
The Crew cover
Ivory Tower
Ubisoft Reflections
Release dates
Windows December 2, 2014
Monetization One-time game purchase
Microtransactions Infinite spend, Currency
Modes Singleplayer, Multiplayer
Pacing Real-time
Perspectives Third-person, First-person
Controls Direct control
Genres Racing, MMO
Vehicles Street racing, Off-roading, Truck, Motorcycle
Art styles Realistic
Themes Contemporary, North America
Series The Crew
The Crew on MobyGames
The Crew on Wikipedia
The Crew
The Crew 2014
The Crew 2 2018
The Crew Motorfest 2023


This game requires a constant internet connection for all game modes.

The Crew was an online-only racing game developed by Ubisoft Ivory Tower and Ubisoft Reflections and published by Ubisoft. It was the first game in The Crew series.

The Crew was released for Windows on December 2, 2014. The Wild Run expansion was released on November 17, 2015, in an update that also introduced a major graphical overhaul to the game. The Calling All Units expansion was released on November 29, 2016; the Wild Run expansion was delisted and reintegrated into Calling All Units on the same date.

On December 14, 2023, Ubisoft delisted The Crew and its expansions from digital platforms and announced that the servers would be shut down on March 31, 2024. The company did so on that date, rendering the game unplayable. Since then, the company has also removed the game and its associated digital licenses from the accounts that previously owned it, rendering it impossible to even download or launch the game.

General information

The game is no longer playable after the servers were shut down on March 31, 2024.
PC Report: The Crew
Game manual is located in <path-to-game>\Support\.
Official forums
Steam Community Discussions


Source DRM Notes Keys OS
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Always online (requires a constant internet connection to play)
Epic Games Store (unavailable)
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Always online (requires a constant internet connection to play)
Ultimate Edition also available.
GamersGate (unavailable)
Icon overlay.png
Always online (requires a constant internet connection to play)
Ultimate Edition also available.
Gamesplanet logo.svg (unavailable)
Icon overlay.png
Always online (requires a constant internet connection to play)
Ultimate Edition also available.
Green Man Gaming (unavailable)
Icon overlay.png
Always online (requires a constant internet connection to play)
Ultimate Edition also available.
Humble Store (unavailable)
Icon overlay.png
Always online (requires a constant internet connection to play)
Ultimate Edition also available.
Steam (unavailable)
Icon overlay.png
Icon overlay.png
Always online (requires a constant internet connection to play)
Ultimate Edition also available.
Ubisoft Store (unavailable)
Icon overlay.png
Always online (requires a constant internet connection to play)
Ultimate Edition also available, included with Ubisoft+.
All versions require Ubisoft Connect and VMProtect DRM and a constant internet connection for all game modes.[1]

Version differences

The Ultimate Edition is a complete edition containing the base game and all DLC, except for Ubisoft Connect, which lacks Street Edition Pack.


A free trial is available on both Steam and Ubisoft Connect.


DLC and expansion packs

Name Notes
Calling All Units Included Wild Run expansion
Extreme Car Pack Included with the Season Pass
Raid Car Pack Included with the Season Pass
Season Pass
Speed Car Pack Included with the Season Pass
Street Edition Pack Initially available as exclusive pre-order content
Vintage Car Pack Included with the Season Pass
Wild Run Expansion was delisted after the release of Calling All Units, which includes Wild Run.


No microtransactions information; you can edit this page to add it.

Game data

Game settings
Game settings

Configuration file(s) location

System Location
Windows %USERPROFILE%\Documents\The Crew\
Steam Play (Linux) <Steam-folder>/steamapps/compatdata/241560/pfx/[Note 1]

Save game data location

All save game data is stored online on Ubisoft's servers.

Save game cloud syncing


Graphics settings
Graphics settings

Graphics feature State WSGF Notes
Widescreen resolution
Minimum selectable resolution is 1152x648. See Widescreen resolution.
4K Ultra HD
Field of view (FOV)
FOV slider is greyed out on 16:9 and 16:10 resolutions.
Borderless fullscreen windowed
Anisotropic filtering (AF)
See the glossary page for potential workarounds.
Anti-aliasing (AA)
FXAA, TAA, up to 8x MSAA, TXAA 4x.
Vertical sync (Vsync)
60 FPS
120+ FPS
Choice of 30 FPS or 60 FPS cap.[2]
High dynamic range display (HDR)
See the glossary page for potential alternatives.

Widescreen resolution

Modify resolutions[3]
  1. Go to %USERPROFILE%\Documents\The Crew\
  2. Open PCScalability.xml with a text editor
  3. Adjust accordingly:
    • DesktopResX and DesktopResY for fullscreen and borderless fullscreen resolutions
    • Width and Height for windowed resolution
  4. Save your changes


Appearance value controls window status. 0 is windowed, 1 is borderless, 2 is fullscreen


Keyboard and mouse State Notes
Mouse buttons cannot be assigned.
Mouse acceleration
Mouse sensitivity
Mouse input in menus
Mouse Y-axis inversion
Controller support
For problematic DirectInput controller, use x360ce 64 bit. Rename xinput1_3.dll to xinput9_1_0.dll.
Full controller support
Controller remapping
Controller sensitivity
Controller Y-axis inversion
Controller types
XInput-compatible controllers
Xbox button prompts
Impulse Trigger vibration
PlayStation controllers
Generic/other controllers
Wheels are fully supported.
Button prompts
Additional information
Controller hotplugging
Haptic feedback
Digital movement supported
Simultaneous controller+KB/M
Rapidly changes button prompts.


Audio settings
Audio settings

Audio feature State Notes
Separate volume controls
Overall, Vehicle Sounds, Music, Voices, UI Sounds, FX
Surround sound
Up to 7.1 output.[4]
Closed captions
Mute on focus lost
Royalty free audio


Language UI Audio Sub Notes
Brazilian Portuguese


Multiplayer types

Type Native Players Notes
Local play
LAN play
Online play

Connection types

Type Native Notes
Seamless instancing; only eight players in an instance at any time.[5]
Direct IP

VR support

3D modes State Notes
Nvidia 3D Vision
See Helix Mod: The Crew (DX11).
Supports: Yaw, Pitch, Roll, X, Y, Z.

Issues unresolved

Unreliable performance

Due to the game being designed for 30 fps, many users report erratic performance at higher framerates, including stuttering and severe framerate drops.[6][7][8][9]
These issues are observed regardless of detail settings and resolution, even on high-end systems.
(partial fix) Limit framerate to 30 fps[citation needed]

Locking the framerate at 30 fps (in video options) seems to alleviate most of the problems, resulting in much smoother overall gameplay.

(partial fix) Set borderless windowed mode in game video options[citation needed]

Can give greater stability boost than above. Combine both.

The game shows white screen during ingame daytime on AMD cards

(partial fix) Downgrade to 18.2.1 version drivers or older

Developer is informed about the issue.

Change the camera[citation needed]
Disable all Uplay, Steam, Fraps, MSI Afterburner overlays[citation needed]
Update your drivers to at least 18.5.2 version[citation needed]

The problem is entirely fixed by these driver's version and later.

Other information


Technical specs Supported Notes
Direct3D 11
Executable 32-bit 64-bit Notes
Launcher is 32-bit, game is 64-bit.[10]


Middleware Notes
Physics Havok
Audio FMOD
Interface Scaleform
Cutscenes Bink Video

System requirements

Minimum Recommended
Operating system (OS) 7 SP1
Processor (CPU) AMD Phenom II X4 945 3.0 GHz
Intel Core 2 Quad Q9300 2.5 GHz
System memory (RAM) 4 GB
Hard disk drive (HDD) 15 GB
Video card (GPU) AMD Radeon HD 5870
Nvidia GeForce GTX 460
1 GB of VRAM
DirectX 11 compatible
Shader model 5.0 support
A 64-bit operating system is required.
The minimum requirements are for 30 FPS; the recommended ones are for 60 FPS.


  1. File/folder structure within this directory reflects the path(s) listed for Windows and/or Steam game data (use Wine regedit to access Windows registry paths). Games with Steam Cloud support may store data in ~/.steam/steam/userdata/<user-id>/241560/ in addition to or instead of this directory. The app ID (241560) may differ in some cases. Treat backslashes as forward slashes. See the glossary page for details.