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| To protect its users, EA App supports two-factor authentication via email and third-party authenticator app.<ref>{{Refurl|url=https://help.ea.com/en/help/account/ea-login-verification-information/|title=How to turn on EA Login Verification - EA Help|date=September 28, 2023}}</ref> | | To protect its users, EA App supports two-factor authentication via email and third-party authenticator app.<ref>{{Refurl|url=https://help.ea.com/en/help/account/ea-login-verification-information/|title=How to turn on EA Login Verification - EA Help|date=September 28, 2023}}</ref> |
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− | |release history = Origin was launched on June 3, 2011. Origin later was superseded by EA App on October 7, 2022 for Windows, with Windows games published on Origin migrated to the EA App. Plan to supersedes the Origin for Mac with EA App had also been announced.<ref>{{Refurl|url=https://www.ea.com/news/announcing-the-ea-app-for-mac|title=The all new EA app for Mac - Press Release on Electronic Arts|date = September 28, 2023}}</ref> | + | |release history = Origin was launched on June 3, 2011. Origin was later superseded by EA App on October 7, 2022 for Windows, with Windows games published on Origin migrated to the EA App. Plan to supersedes the Origin for Mac with EA App had also been announced.<ref>{{Refurl|url=https://www.ea.com/news/announcing-the-ea-app-for-mac|title=The all new EA app for Mac - Press Release on Electronic Arts|date = September 28, 2023}}</ref> |
| }} | | }} |
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Revision as of 12:19, 28 September 2023
Warnings
- The Origin service is being gradually deprecated in favor of the EA App. The store can only be accessed from both applications at this time (i.e. not through a browser), but not all games have been transferred to the latter. Information on this can change and become obsolete until the transition is complete.
EA App, formerly Origin, is a digital distribution platform operated by Electronic Arts.
It serves as the digital distribution platform and DRM mechanism for all currently supported Electronic Arts games. Activation keys (also known as product code) of games published by EA that are sold through third-party storefronts can be used to activate games on EA App.[2] For a time, EA App game activation keys sold on Humble Bundle were region-locked in Latin America for a limited time, but it had been since lifted.
To protect its users, EA App supports two-factor authentication via email and third-party authenticator app.[3]
Origin was launched on June 3, 2011. Origin was later superseded by EA App on October 7, 2022 for Windows, with Windows games published on Origin migrated to the EA App. Plan to supersedes the Origin for Mac with EA App had also been announced.[4]
General information
- List of games available on Origin
- Official Store
- Answer HQ for Origin at EA.com
- List of EA Play games
Installation
- The latest official version (10.5.122, released in March 2023) will always only show a popup for forced update to EA app[5]
Install an older version and prevent auto-updating[6]
|
- Navigate to
%PROGRAMDATA%\Origin\ (create the folder if not existing)
- Open
local.xml with a text editor (create the file if not existing), and make sure at least the following lines are present:
<?xml version="1.0"?>
<Settings>
<Setting key="AutoPatchGlobal" value="false" type="1"/>
<Setting key="AutoUpdate" value="false" type="1"/>
<Setting key="MigrationDisabled" value="true" type="1"/>
<Setting key="UpdateURL" value="" type="10"/>
</Settings>
- Download and install version 10.5.119 (make sure to uncheck automatic updates from the installer options).
|
EA Play
EA Play (formerly Origin Access on PC and EA Access on Xbox One and PS4) is a monthly subscription service that grants access to a catalog of games and content through the Origin store. This subscription services comes in two forms; the default EA Play and the more expensive EA Play Pro tier. While the default tier includes the majority of games and content available through the service, some games and/or content might be exclusive to the Pro tier.
- List of EA Play games
- List of EA Play Pro games
Client data
Configuration file(s) location
Element |
Location |
Origin DRM activations |
%PROGRAMDATA%\Electronic Arts\EA Services\License\*.dlf |
User settings |
%APPDATA%\Origin\local*.xml |
Global settings |
%PROGRAMDATA%\Origin\local.xml |
Games client settings |
%PROGRAMDATA%\Origin\LocalContent\ |
Games launch configuration |
<path-to-game>\__Installer\installerdata.xml |
Issues fixed
Origin can't connect/can't log in
If Origin cannot connect to the internet and won't let you log in, try opening the Command Prompt and running this command: netsh winsock reset
Origin Offline/You must be online the first time you log in
- This can happen with Windows/Origin update.
Origin can't launch games offline
Start the game from installed folder[citation needed]
|
- Since recent updates, library of installed games isn't available within client while offline.
- Start, and sign in to Origin without internet
- Either start the game from a desktop shorcut, or alternatively start it directly from root folder, while Origin its open.
|
Origin client crashes moments after starting
- This can be seen in event viewer (event ID 1000) with exception code 0xc0000409
Make sure environment variable QT_SCALE_FACTOR is not set[8]
|
Origin UI is completely blank or anyhow glitched
Origin cannot install or download games
Games activation or login fail despite owning them
- This can happen to (current or past) child accounts, when sometimes the linked e-mail of the parental account resets back to the primary one, causing their account status to get disabled
- ActivationUI returns Cannot grant license. Account status is invalid. error, and
%PROGRAMDATA%\Origin\Logs\<game-id>_OnlineActivation_Log.html
likely reports License Request Server HTTP response code=409
Enable Steam overlay in Origin games
- The Steam and Origin overlays conflict; to use the Steam overlay, disable the Origin overlay.
- This might not work for all Origin games.
Disable Origin overlay[citation needed]
|
- In Origin click the gear symbol in the top right, settings.
- Click the in game tab.
- Uncheck the box next to "Enable Origin In Game".
- Click Done and exit Origin.
- In Steam click "Add a Game" in the bottom left, then "Add a Non-Steam Game".
- Go to your Origin.exe file (default is
C:\Program Files (x86)\Origin\Origin.exe ).
- Select "Add Selected Programs".
- There will now be an Origin entry in your Steam Library; you can change the name and icon by right clicking it and selecting Properties.
- Launch Origin through Steam, then launch the game you want. The Steam overlay will now work in-game.
- To stop showing up as "in-game" on Steam, you have to close your browser and exit Origin.
|
DirectX Setup "An internal system error occurred" error when installing games
- Some Origin games may refuse to install due to bundling a corrupted
DXSETUP.exe
.
Replace corrupted DXSETUP.exe [10]
|
- Download the DirectX End-User Runtimes.
- Extract somewhere temporarily.
- Cut
DXSETUP.exe .
- Go to
C:\Program Files (x86)\Origin Games .
- Go into the game's folder.
- Go into
__Installer\directx\redist .
- Paste the replacement
DXSETUP.exe here, replacing the existing file.
- Try installing again.
- Failing this, attempting a "repair game" (right click on the game tile) may fix the issue. Origin will possibly hang after a first attempt at re-downloading the files; if this occurs, exit and restart Origin. Origin will attempt a re-install when you go back online.
|
Origin stops downloading after an ungiven threshold
Start Origin in R&D mode[citation needed]
|
- Exit Origin
- Create a new empty document on your desktop
- Enter the following in the file:
[connection]
EnvironmentName=production
[Feature]
CdnOverride=akamai
- Save the file as
EACore.ini .
- Now start Origin. Upon start you will be asked if you want to import the file you just created on your desktop. Press Yes. This will overwrite your old config-file.
Notes
- The
EACore.ini file is deleted from your desktop as soon as you import it. If you ever want to leave R&D mode you need to go to the location where Origin is installed and delete the EACore.ini file found there.
- It has been reported that having Origin in R&D-mode will increase your download speed.[citation needed]
|
To quickly skip all the steps above, copy paste the "enter the following in the file" section into EACore.ini
located in your main Origin folder - you can quickly open it, right clicking a desktop shortcut of Origin and > Open file location
Add games from a network drive
Disable Origin service and whitelist drive[11]
|
- Make sure your game PC has been granted read and write rights to the shared folder
- Navigate to This PC and click on
Map network drive
- Assign a drive letter to your network share (check reconnect at sign-in for handiness)
- Search and run
inetcpl.cpl from the start menu
- Go in the Security tab and open the Sites proprieties of Local Intranet
- Select Advanced and add your new path to the whitelist (eg. Z:\ or \\machine)
- Search and run
services.msc from the start menu
- Find Origin Client Service and open its Properties (stop it if it is started)
- Set Startup type to Disabled (at the end you can revert it back to Manual)
- Finally start Origin and go to your Library
- Right click on your game of interest tile, select Locate Game and provide the right directory.
|
The game does not appear to be installed
- This is caused by missing registry keys.
Cloud save conflict
- Loss of synchronization may cause a prompt for which set of saves to use.
- Choosing Use Cloud Data may result in a rollback of game progress (choose Use Local Data if you are uncertain since that is more likely to be the correct version). Use the steps below to revert the save if necessary.
Restore saves in Origin client[13]
|
- Open the Origin client.
- Right click the game.
- Choose View Game Details.
- Go to the Cloud Storage tab.
- Choose Restore Save. The local saves will be restored.
Notes
- If Restore Save is greyed out the old saves are not available.
|
"Origin cannot locate games in a root directory" error
- Assuming the game files are actually there
Fix folder properties[14]
|
- Make sure you have all permissions to read and write (including no read-only flag)
- Make sure the folder has not have the name changed from the original one
|
Overlays do not work or performance problems
- Alt+Tab ↹ causing freezes has also been reported[15]
Disable Origin in game
|
- Select
Origin and Application settings .
- From
Origin In Game , uncheck Enable Origin In Game .
|
Other information
Move/backup installed games
Save game folder[17]
|
- Navigate to
<path-to-game> and save it somewhere
- Copy it in Origin's "Downloaded Games location"
- Install the game from the library
|
Repair game installation
Repair Game
|
- Right-click on a game in the library.
- Choose Repair Game.
- Wait for verification to complete.
|
Origin - Reset to defaults / Clear data cache
Clear Origin data cache folders[18]
|
- Make sure Origin is closed, check notification area and exit Origin.
- Then delete the following folders (this will not affect downloaded games):
- Navigate to
%PROGRAMDATA%\Origin and delete all files and folders inside it except for %PROGRAMDATA%\Origin\LocalContent .
- Start Origin, it may prompt to update and then be able to login and go online.
Notes
- Clearing the data caches will make all of your installed games update if available.
|
System requirements
Windows |
|
Minimum |
Recommended |
Operating system (OS) |
7 SP1 |
10 |
Processor (CPU) |
1 GHz | |
System memory (RAM) |
512 MB | |
Hard disk drive (HDD) |
| |
OS X |
|
Minimum |
Operating system (OS) |
10.9 |
Processor (CPU) |
Intel Core 2 Duo |
System memory (RAM) |
|
Hard disk drive (HDD) |
|
- Support for systems predating Windows 7 and macOS 10.9 was retired on January 14, 2020.[19] An older version is still available for download here.
References