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Ubisoft Connect
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Ubisoft |
Windows |
July 3, 2012 |
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Key points
- DRM: Digital distribution platform with accompanying client required for downloading and often playing games as well. Games can also be DRM-Free or contain third party DRM.
- Refund policy: All digital sales final; see the Returns and Cancellations page.
Download
- Latest version can be downloaded here
Issues fixed
Incorrect email or password
If you can log in on the website but not when using the Uplay client and you have a long password; enter the first 14 characters of your password when logging in.
Uplay crashes during save game synchronization
Instructions[1]
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- First, you will need to uninstall the "Ubisoft Game Launcher" or "Uplay" from the 'Add/Remove Programs' (Windows XP) / 'Installed Programs' (Windows Vista and 7) icon in your computer's control panel. It's possible that the "Ubisoft Game Launcher/Uplay" software will not be listed if you have already uninstalled it, or the game. If so, you can skip this step.
- After uninstalling the software, you will need to manually delete any leftover files in the C:\Program Files\Ubisoft\Ubisoft Game Launcher (32-bit versions of Windows) or C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher (64-bit versions of Windows) folder.
NOTE: Please do not skip this step, it is very important. If this folder does not exist, please go to the next step.
- Try resetting your HOSTS file by following the steps in the following Microsoft article.
- Reinstall Uplay PC from HERE.
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Move game installation
- Follow these steps to restore a game installation to another computer or partition.
Copy needed files[citation needed]
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- Back up the game installation folder somewhere convenient.
- Go to the new installation and begin downloading the game.
- Once Uplay has downloaded approximately 5MB of data, close and exit the program.
- Go to the new installation folder and delete it.
- Move the backed up installation folder to this location.
- Go to the Uplay installation folder.
- Go into
data and open the folder with the game's ID.
- Delete both files in this folder.
- Open Uplay and the game should now say Play instead of Download.
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Verify game files
Verify game files[2]
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- Click on the game in the client list.
- Click on the down arrow to the right of Play.
- Choose Verify files.
- Wait for verification to complete.
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References