Difference between revisions of "AMD Catalyst Control Center"

Latest revision as of 23:44, 14 May 2023

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Graphics Adaptor
AMD Catalyst Control Center AMD Radeon Software Intel Arc Control Mesa Nvidia Control Panel

Key points

The legacy AMD Graphics control panel for HD 6000 (Terascale) and older cards, replaced in 2016 with Radeon Software Crimson, then replaced in 2020 with Radeon Software Adrenalin.

Titled AMD VISION Engine Control Center on systems with AMD CPUs.^[1]

Related articles

AMD

Essential improvements

Virtual Super Resolution (VSR)

Allows running games in higher resolutions (e.g. 4K Ultra HD) on lower-resolution displays.

Currently requires a Radeon HD 7790 series card or above, or an A-Series 7400K APU or above.^[2]

Monitor's native resolution must be one of the following: 1366 X 768 @ 60Hz, 1600 X 900 @ 60Hz, 1920 X 1080 @ 60Hz, 1920 X 1200 @ 60Hz, 2560 X 1440 @ 60Hz, 1920 X 1080 @ 120Hz.^[2]

4K Ultra HD VSR support requires one of the following cards: Radeon R9 285, Radeon R9 380 Series, AMD Radeon R9 Fury Series

Enable VSR
Open the Control Center. Switch the view to Advanced Mode. Choose My Digital Flat Panels from the sidebar. Check Enable virtual super resolution. Click Apply.

Disable startup of additional bloatware

Disable ReLive DVR

Open Task Scheduler (taskschd.msc), and:

disable StartCN for the CatalystNext/RadeonSettings control panel
disable StartDVR for DVR/ReLive
disable AMDInstallLauncher, AMDLinkUpdate and/or ModifyLinkUpdate for everything else

Issues unresolved

Can't enable Virtual Super Resolution (VSR)

VSR is only supported on monitors with the following native resolutions: 1366 X 768 @ 60Hz, 1600 X 900 @ 60Hz, 1920 X 1080 @ 60Hz, 1920 X 1200 @ 60Hz, 2560 X 1440 @ 60Hz, 1920 X 1080 @ 120Hz.^[2]

External Events service tampers Steam overlay hooking

Disabling the service cause monitor not to awake anymore (unless Ctrl+Alt+Delete stroke)^[3] and may break FreeSync^[4]^[5]

Disable service
Open Services (services.msc) Stop `AMD External Events Utility` service (optionally set it to Manual startup)

Issues fixed

GPU Scaling Options Locked In Windows 7

A common problem on Windows 7 is the GPU Scaling options being locked which would make older games stretched in widescreen or shrunk to fit original size. There are many various fixes such as those from AMD or third party fixes or custom programs.

Causes

Some causes or symptoms of the issue can be described as listed in AMD's support page.

Display's native resolution is currently being used.
Digital connection between the graphics card and display not being used.

Fixes

AMD's Official Fix

AMD's official fix is to choose a lower desktop resolution, set the scaling option, then restore the native desktop resolution.^[6]

ATI GPU Scaling Fix Program

Using AgentGOD's program allows you to set GPU scaling options using his third party program. You can view a forum post on Guru3D about the fix as well as the update log for the program.

Underscanning Issue

If some DirectX 10 or DirectX 11 games are underscanned and have a black border around the screen (mostly on HDMI displays) in games like Crysis, Crysis 2, and L.A. Noire, despite the fact that you have set your scaling to zero, this guide should help. May not work with 4K displays or W10^[7]

Fix underscanning

Set the desktop resolution to 1920x1080 and the refresh rate to 60 Hz.
Open Catalyst Control Center, select My Digital Flat Panel, then HDTV Support. In the right-side window, if 1080p24 is checked, uncheck this entry and in the area below, make sure it is not listed there, and if so, highlight this entry and select Remove. IMAGE - Check this area for 1080p24 (which one? remove all of them?)
Go to your Scaling Options menu entry. You've already got it set as zero, I'm sure. Leave this window open and make no changes.
Right-click the desktop, choose Screen Resolution, then Advanced Settings and then the Monitor tab. IMAGE - You should now be seeing these windows
On the Frequency pull-down, select each refresh rate, beginning with the lowest, and click Apply. The screen will change to the selected refresh rate, and you'll notice your underscan slider has popped to the middle. IMAGE - Note at 25 Hz underscan is applied.
Slide the underscan adjustment to zero, then click apply in CCC. Again, leave the CCC scaling window OPEN.
Go back to the refresh selector, choose the next refresh rate, click apply, and again, slide the Underscan back to zero. Basically, you are setting an underscan preference for each refresh rate.
Once all the frequencies for 1920x1080 have been adjusted to zero, and you're back to 1920x1080 @ 60 Hz. Make sure your Underscan is still at zero, and click Apply to any windows that are open.
The CCC window, and the Screen Resolution windows can be closed.
Reboot, DO NOT skip this step as rebooting saves all of your scaling preferences.

Now, before you launch the game, there's one other fix you have to apply, and this is done on each individual game executable file.

Locate the executable file for the troublesome game.
Right-click on the executable for the game itself, not the game launcher and not the Steam application itself. Example: For Crysis, find the Crysis.exe file, right-click on the executable, choose Properties and then go to the Compatibility tab and check Disable Display Scaling on High DPI Settings.
Click OK.
Run the game, and it should now run in 1920x1080 @ 60 Hz with no underscan.

Control Center not starting

there are PLENTY of possible causes and solutions for this problem.^[8]

Enabling 64 bit .NET (x64 windows only)
go to `HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramework` Set `Enable64bit` DWORD to `1`

Full CCC Uninstall and Reinstall

Uninstall just CCC selectively (using Catalyst Install Manager), and then:

Check that registry locations are empty:

HKCU/Software/ATI/ACE
HKLM/Software/ATI/ACE

Check that (Program Files (X86) folder )/ATI Technologies/ATI.ACE is empty
Check (Windows folder)/Assembly folder to see if there's any files with Public Key Token of "90ba9c70f846762e" (Sort by Public key token to get a easier view). All these tokens should be uninstalled by right clicking and uninstalling.
Check that (Document and Settings)/(User)/AppData/Local/ATI/ACE is empty
Reinstall just CCC selectively, by running SETUP.EXE from the expanded Catalyst installer folder.^[9]

Useful Links

AMD's official website where you can find support and download drivers.

References

[1] What is the difference between the AMD Catalyst Control Center and the AMD Vision Engine Control Center? - last accessed on May 2023

[vsr-2] 2.0 ^2.1 ^2.2 Virtual Super Resolution Technology | AMD

[3] Has anyone ever Disabled AMD External Events Utility from Services | guru3D Forums

[4] WombatFromHell/OriginSteamOverlayLauncher: An executable wrapper for Steam to allow the Steam Overlay to hook into Origin/non-Steam games that require a launcher - last accessed on May 2023

[5] Do not disable AMD External Events Utility Service or FreeSync won't work : AMD - Reddit - last accessed on May 2023

[6] GPU-68: Unable to set GPU Scaling option in ATI Catalyst™ Control Center

[7] ** FIXED ** Scaling option missing | Community AMD

[8] [SOLVED] catalyst control center wont start? - Rage3D Discussion Area

[9] ttp://www.sevenforums.com/graphic-cards/195195-fix-catalyst-control-center-ccc-will-not-open-install-5.html#post2654855

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[3]

[4]

[5]

[6]

[7]

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[9]

@@ Line 1: / Line 1: @@
-AMD VISION Engine Control Center is AMD's successor in driver software to ATI Catalyst Control Center. It features an updated look to be more stream-lined, simpler to use, includes more features and better stabilization.
+{{cleanup}}
-==Version Differences==
+{{:Category:Graphics Adaptor}}
-Versions of AMD VISION Engine Control Center (VECC) will vary depending on the version of drivers you have installed. ATI Catalyst Control Center is the legacy version of AMD VECC.
+'''Key points'''
-==Issues and Fixes==
+{{ii}} The legacy AMD Graphics control panel for HD 6000 (Terascale) and older cards, replaced in 2016 with [[AMD Radeon Software|Radeon Software Crimson]], then replaced in 2020 with [[AMD Radeon Software|Radeon Software Adrenalin]].
-===GPU Scaling Options Locked In Windows 7===
+{{ii}} Titled '''AMD VISION Engine Control Center''' on systems with AMD CPUs.<ref>{{Refurl|url=https://community.amd.com/docs/DOC-1317#jive_content_id_What_is_the_difference_between_the_AMD_Catalyst_Control_Center_and_the_AMD_Vision_Engine_Control_Center|title=What is the difference between the AMD Catalyst Control Center and the AMD Vision Engine Control Center?|date=May 2023}}</ref>
-A common problem for AMD VISION Engine Control Center (ATI Catalyst Control Center) installed on Windows 7 is the GPU Scaling options being locked which would make older games stretched in widescreen or shrunk to fit original size. There are many various fixes such as those from AMD or third party fixes or custom programs.
-====Causes====
-Some causes or symptoms of the issue can be described as listed in [http://support.amd.com/us/kbarticles/Pages/UnableToSetGPUScaling.aspx AMD's support page.]
-*Display's native resolution is currently being used.
-*Digital connection between the graphics card and display not being used.
-====Fixes====
-=====AMD's Official Fix=====
-AMD's official fix is outdated and uses ATI Catalyst Control Center in the instructions and images. You can view the support page on [http://support.amd.com/us/kbarticles/Pages/UnableToSetGPUScaling.aspx AMD's support website.] This fix basically requires you to change your resolution to a non-native type such as a low resolution, which unlocks GPU scaling options, selecting and tweaking scaling options, and then restoring your display to its native resolution.
-=====ATI GPU Scaling Fix Program=====
+'''Related articles'''
-Using AgentGOD's program allows you to set GPU scaling options using his third party program. You can view a forum post [http://forums.guru3d.com/showthread.php?t=312794 on Guru3D] about the fix as well as the update log for the program.
+{{ii}} [[AMD]]
-===Underscanning Issue===
+==Essential improvements==
-If some DX10 or DX11 games are underscanned and have a black border around the screen (mostly on HDMI displays) in games like Crysis, Crysis 2, and L.A. Noire, despite the fact that you have set your scaling to Zero, this guide should help.
+===Virtual Super Resolution (VSR)===
+{{ii}} Allows running games in higher resolutions (e.g. [[Glossary:4K Ultra HD|4K Ultra HD]]) on lower-resolution displays.
+{{ii}} Currently requires a Radeon HD 7790 series card or above, or an A-Series 7400K APU or above.<ref name="vsr">[https://www.amd.com/en/technologies/vsr Virtual Super Resolution Technology | AMD]</ref>
+{{ii}} Monitor's native resolution must be one of the following: 1366 X 768 @ 60Hz, 1600 X 900 @ 60Hz, 1920 X 1080 @ 60Hz, 1920 X 1200 @ 60Hz, 2560 X 1440 @ 60Hz, 1920 X 1080 @ 120Hz.<ref name="vsr"/>
+{{ii}} [[Glossary:4K Ultra HD|4K Ultra HD]] VSR support requires one of the following cards: Radeon R9 285, Radeon R9 380 Series, AMD Radeon R9 Fury Series
-====Fix====
+{{Fixbox|description=Enable VSR|fix=
-This fix was originally written by PCGamingWiki user, TheDON3k, but moved to the VECC page for convenience.
+# Open the Control Center.
-#Begin by making sure your desktop is set to 1920x1080@60
+# Switch the view to Advanced Mode.
-#Open Catalyst Control Center, and select My Digital Flat Panel, then the entry HDTV Support. In the right-side window, if 1080p24 is checked, uncheck this entry and in the area below, make sure it is not listed there, and if so, highlight this entry and select Remove. [http://thedon3k.net84.net/PCBench/ATI-Custom-Res.png IMAGE] - Check this area for 1080p24
+# Choose My Digital Flat Panels from the sidebar.
-#Go to your Scaling Options menu entry. You've already got it set as Zero, I'm sure. Leave this window open and make no changes.
+# Check Enable virtual super resolution.
-#On your Windows desktop, right-click the desktop, choose Screen Resolution, then Advanced Settings and then the Monitor tab. [http://thedon3k.net84.net/PCBench/UnderscanFix2.png IMAGE] - You should now be seeing these windows
+# Click Apply.
-#On the Frequency pull-down, select each refresh rate, beginning with the lowest, and click Apply. The screen will change to the selected refresh, and you'll notice your underscan slider has popped to the middle. [http://thedon3k.net84.net/PCBench/UnderscanFix3.png IMAGE] - Note at 25hz underscan is applied.
+}}
-#Slide the underscan adjustment to Zero, then click apply in CCC. Again, leave the CCC scaling window '''OPEN.'''
-#Go back to the refresh selector, choose the next refresh rate, click apply, and again, slide the Underscan back to zero. Basically, you are setting an underscan preference for each refresh rate frequency.
+===Disable startup of additional bloatware===
-#Once all the frequencies for 1920x1080 have been adjusted to Zero, and you're back to 1920x1080@60. Make sure your Underscan is still at zero, and click Apply to any windows that are open.
+{{Fixbox|description=Disable ReLive DVR|fix=
-#The CCC window, and the Screen Resolution windows can be closed.
+# Open Task Scheduler ('''taskschd.msc'''), and:
-#Reboot, '''DO NOT''' skip this step as rebooting saves all of your scaling preferences.
+* disable <tt>StartCN</tt> for the CatalystNext/RadeonSettings control panel
+* disable <tt>StartDVR</tt> for DVR/ReLive
+* disable <tt>AMDInstallLauncher</tt>, <tt>AMDLinkUpdate</tt> and/or <tt>ModifyLinkUpdate</tt> for everything else
+}}
+==Issues unresolved==
+===Can't enable Virtual Super Resolution (VSR)===
+{{ii}} VSR is only supported on monitors with the following native resolutions: 1366 X 768 @ 60Hz, 1600 X 900 @ 60Hz, 1920 X 1080 @ 60Hz, 1920 X 1200 @ 60Hz, 2560 X 1440 @ 60Hz, 1920 X 1080 @ 120Hz.<ref name="vsr"/>
+===External Events service tampers Steam overlay hooking===
+{{ii}} Disabling the service cause monitor not to awake anymore (unless {{key|Ctrl|Alt|Del}} stroke)<ref>[https://forums.guru3d.com/threads/has-anyone-ever-disabled-amd-external-events-utility-from-services.340197/ Has anyone ever Disabled AMD External Events Utility from Services | guru3D Forums]</ref> and may break FreeSync<ref>{{Refurl|url=https://github.com/WombatFromHell/OriginSteamOverlayLauncher|title=WombatFromHell/OriginSteamOverlayLauncher: An executable wrapper for Steam to allow the Steam Overlay to hook into Origin/non-Steam games that require a launcher|date=May 2023}}</ref><ref>{{Refurl|url=https://www.reddit.com/r/Amd/comments/8bvcfo/do_not_disable_amd_external_events_utility/|title=Do not disable AMD External Events Utility Service or FreeSync won't work : AMD - Reddit|date=May 2023}}</ref>
+{{Fixbox|description=Disable service|fix=
+# Open Services ('''services.msc''')
+# Stop <tt>AMD External Events Utility</tt> service (optionally set it to ''Manual'' startup)
+}}
+== Issues fixed ==
+=== GPU Scaling Options Locked In Windows 7 ===
+A common problem on Windows 7 is the GPU Scaling options being locked which would make older games stretched in widescreen or shrunk to fit original size. There are many various fixes such as those from AMD or third party fixes or custom programs.
+==== Causes ====
+Some causes or symptoms of the issue can be described as listed in [http://support.amd.com/en-us/kb-articles/Pages/UnableToSetGPUScaling.aspx AMD's support page.]
+* Display's native resolution is currently being used.
+* Digital connection between the graphics card and display not being used.
+==== Fixes ====
+===== AMD's Official Fix =====
+AMD's official fix is to choose a lower desktop resolution, set the scaling option, then restore the native desktop resolution.<ref>[http://support.amd.com/en-us/kb-articles/Pages/UnableToSetGPUScaling.aspx GPU-68: Unable to set GPU Scaling option in ATI Catalyst™ Control Center]</ref>
+===== ATI GPU Scaling Fix Program =====
+Using AgentGOD's program allows you to set GPU scaling options using his third party program. You can view a forum post [https://forums.guru3d.com/threads/ati-gpu-scaling-fix-for-windows-7.312794/ on Guru3D] about the fix as well as the update log for the program.
+=== Underscanning Issue ===
+If some DirectX 10 or DirectX 11 games are underscanned and have a black border around the screen (mostly on HDMI displays) in games like [[Crysis]], [[Crysis 2]], and [[L.A. Noire]], despite the fact that you have set your scaling to zero, this guide should help. May not work with 4K displays or W10<ref>[https://community.amd.com/thread/198719?start=45#2723933 ** FIXED ** Scaling option missing | Community AMD]</ref>
+{{Fixbox|description=Fix underscanning|fix=
+# Set the desktop resolution to 1920x1080 and the refresh rate to 60&nbsp;Hz.
+# Open Catalyst Control Center, select My Digital Flat Panel, then HDTV Support. In the right-side window, if 1080p24 is checked, uncheck this entry and in the area below, make sure it is not listed there, and if so, highlight this entry and select Remove. [http://thedon3k.net84.net/PCBench/ATI-Custom-Res.png IMAGE] - Check this area for 1080p24 (which one? remove all of them?)
+# Go to your Scaling Options menu entry. You've already got it set as zero, I'm sure. Leave this window open and make no changes.
+# Right-click the desktop, choose Screen Resolution, then Advanced Settings and then the Monitor tab. [http://thedon3k.net84.net/PCBench/UnderscanFix2.png IMAGE] - You should now be seeing these windows
+# On the Frequency pull-down, select each refresh rate, beginning with the lowest, and click Apply. The screen will change to the selected refresh rate, and you'll notice your underscan slider has popped to the middle. [http://thedon3k.net84.net/PCBench/UnderscanFix3.png IMAGE] - Note at 25&nbsp;Hz underscan is applied.
+# Slide the underscan adjustment to zero, then click apply in CCC. Again, leave the CCC scaling window '''OPEN.'''
+# Go back to the refresh selector, choose the next refresh rate, click apply, and again, slide the Underscan back to zero. Basically, you are setting an underscan preference for each refresh rate.
+# Once all the frequencies for 1920x1080 have been adjusted to zero, and you're back to 1920x1080 @ 60&nbsp;Hz. Make sure your Underscan is still at zero, and click Apply to any windows that are open.
+# The CCC window, and the Screen Resolution windows can be closed.
+# Reboot, '''DO NOT''' skip this step as rebooting saves all of your scaling preferences.
 Now, before you launch the game, there's one other fix you have to apply, and this is done on each individual game executable file.
-#Locate the executable file for the troublesome game. If a Steam game, then locate the file in your <code>Steam\SteamApps\common</code> folder.
-#Right-click on the executable for the game itself, not the game launcher and not the Steam application itself. '''Example:''' For Crysis, find the <code>Crysis.exe</code> file, right-click on the executable, choose Properties and then go to the Compatibility tab and check this box: [http://thedon3k.net84.net/PCBench/CrysysUnderscanFix.png IMAGE] - Disable Display Scaling on High DPI Settings.
+# Locate the executable file for the troublesome game.
-#Click Okay.
+# Right-click on the executable for the game itself, not the game launcher and not the Steam application itself. '''Example:''' For Crysis, find the <code>Crysis.exe</code> file, right-click on the executable, choose Properties and then go to the Compatibility tab and check Disable Display Scaling on High DPI Settings.
-#Run the game, and it should now run in 1920x1080@60 with no underscan.
+# Click OK.
-==Useful Links==
+# Run the game, and it should now run in 1920x1080 @ 60&nbsp;Hz with no underscan.
-[http://www.amd.com]AMD's official website] where you can find support and download drivers.
+}}
-[[Category:Guide]]
+===Control Center not starting===
+there are PLENTY of possible causes and solutions for this problem.<ref>[http://www.rage3d.com/board/showthread.php?t=33862974 &#91;SOLVED&#93; catalyst control center wont start? - Rage3D Discussion Area]</ref>
+{{Fixbox|description=Enabling 64 bit .NET (x64 windows only)|fix=
+# go to <code>{{p|hklm}}\SOFTWARE\Microsoft\.NETFramework</code>
+# Set <code>Enable64bit</code> DWORD to <code>1</code>
+}}
+{{Fixbox|description=Full CCC Uninstall and Reinstall|fix=
+Uninstall just CCC selectively (using Catalyst Install Manager), and then:
+# Check that registry locations are empty:
+* HKCU/Software/ATI/ACE
+* HKLM/Software/ATI/ACE
+# Check that (Program Files (X86) folder )/ATI Technologies/ATI.ACE is empty
+# Check (Windows folder)/Assembly folder to see if there's any files with Public Key Token of "90ba9c70f846762e" (Sort by Public key token to get a easier view). All these tokens should be uninstalled by right clicking and uninstalling.
+# Check that (Document and Settings)/(User)/AppData/Local/ATI/ACE is empty
+# Reinstall just CCC selectively, by running SETUP.EXE from the expanded Catalyst installer folder.<ref>http://www.sevenforums.com/graphic-cards/195195-fix-catalyst-control-center-ccc-will-not-open-install-5.html#post2654855</ref>
+}}
+== Useful Links ==
+[http://www.amd.com AMD's official website] where you can find support and download drivers.
+{{References}}
+[[Category:Graphics Adaptor]]