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Difference between revisions of "Batman: Arkham City"

From PCGamingWiki, the wiki about fixing PC games
m (Added superscript to Infobox release date regions)
(FoV tweak, save data sections added)
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===Technical issues===
+
The sequel to [[Batman Arkham Asylum]] (2009). It is, as its predecessor, a ''Games for Windows Live'' title. This has ramifications on how the [[#Save Game Data|save data]] should be handled.
 +
 
 +
A patch has been released in December 2011, which unfortunately failed to adress all of the problems some users have been experiencing - most notably with [[#Save Game Data|saved games]]. According to [http://community.batmanarkhamcity.com/forums/showthread.php/14428-What-Happened-to-quot-Letting-us-know-info-about-the-new-patch-by-the-end-of-the-week-quot?p=231022#post231022 this post], another patch is still in the works.
 +
==Launch Issues==
 
During the launch week, issues were found to exist in the code-restricted content supplied with new purchases, with some customers discovering the code to be missing from their game, preventing them from obtaining the Catwoman story missions. The problem was reported by customers in Canada, in the United States and the United Kingdom. Warner Bros. issued a statement claiming that the missing codes had affected less than 0.5% of the total units sold, and provided a process for users to prove their game was purchased new in order to receive a replacement code. Upon release in the United Kingdom, a technical issue rendered the game unplayable for some players, booting them from the game with an error message that the "downloadable content is corrupt." Rocksteady European community manager Sarah Wellock claimed that the fault lay with the PlayStation Network and Xbox Live online systems. In early November, 2011, Rocksteady confirmed that it was investigating reports by numerous users that save files for the Xbox 360 version of the game were being erased without prompting, resulting in players losing their progress and being unable to complete the game. On launch, performance issues arose for the PC version when DirectX 11 features were enabled; the developer acknowledged the inconvenience and recommended to run the game with DirectX 9 while a title update was released to address this matter.
 
During the launch week, issues were found to exist in the code-restricted content supplied with new purchases, with some customers discovering the code to be missing from their game, preventing them from obtaining the Catwoman story missions. The problem was reported by customers in Canada, in the United States and the United Kingdom. Warner Bros. issued a statement claiming that the missing codes had affected less than 0.5% of the total units sold, and provided a process for users to prove their game was purchased new in order to receive a replacement code. Upon release in the United Kingdom, a technical issue rendered the game unplayable for some players, booting them from the game with an error message that the "downloadable content is corrupt." Rocksteady European community manager Sarah Wellock claimed that the fault lay with the PlayStation Network and Xbox Live online systems. In early November, 2011, Rocksteady confirmed that it was investigating reports by numerous users that save files for the Xbox 360 version of the game were being erased without prompting, resulting in players losing their progress and being unable to complete the game. On launch, performance issues arose for the PC version when DirectX 11 features were enabled; the developer acknowledged the inconvenience and recommended to run the game with DirectX 9 while a title update was released to address this matter.
===Fixes===
 
* Instantly Improve FPS by 30
 
Turn off PhysX and DO NOT use DX11
 
  
Crash Fix – For Quad Core PCs
+
==Issues & Fixes==
 +
===Low FPS===
 +
Turn off PhysX and DX11, as both of these features seem to be ressource hogs.
 +
 
 +
===Crash Fix – For Quad Core PCs===
 
If you’re on Quad Core, try this fix to address any crash issues:
 
If you’re on Quad Core, try this fix to address any crash issues:
Start the game
+
*Start the game
Alt+Tab Out of the game
+
*Alt+Tab Out of the game
Open Task Manager
+
*Open Task Manager
Right click on  the .exe
+
*Right click on  BatmanAC.exe
Set Affinity
+
*Choose: "Set Affinity..."
Select core 0 and 1 only. You need to run the game on two CPU’s basically, so to avoid the crash to desktop.
+
*Select core 0 and 1 only. You need to run the game on two CPU’s basically, so to avoid the crash to desktop.
  
* Sound / Audio Fix – No sound or weak sound
+
===No sound or weak sound===
 
For Windows 7 and Vista users:
 
For Windows 7 and Vista users:
  
Line 34: Line 38:
  
 
Reduce hardware acceleration, or set your speakers to Stereo.
 
Reduce hardware acceleration, or set your speakers to Stereo.
 +
 +
==Graphical tweaks==
 +
===Field of Vision===
 +
A simple *.ini tweak, as described [http://forums.steampowered.com/forums/showthread.php?t=2245642 here (steam forums)] among other places, allows to bind a FoV value to a key. To do this:
 +
 +
*open the following file with notepad: <pre>%userprofile%\Documents\WB Games\Batman Arkham City\BmGame\Config\bminput.ini</pre>
 +
 +
*to bind a FoV value of 100 to the F10 key, add this line at the end of [Engine.PlayerInput]: <pre>Bindings=(Name="F10",Command="fov 100")</pre>
 +
 +
Note that the game might overwrite bminput.ini. Do not despair, keep editing it until it finally sticks.
 +
 +
==Save Game Data==
 +
 +
===A Word of Warning===
 +
As of february 2012, there are still [http://community.batmanarkhamcity.com/forums/showthread.php/14456-SarahMay-Announcement-Thread?p=231019#post231019 reports] of disappearing save data. Maintaining a decently recent local backup of this data could prove useful. Steamcloud is supported, but until the issue is fully resolved adding a local backup may still be the safest option.
 +
* Save data location: <pre>Steam\userdata\<id>\57400\remote</pre>
 +
 +
 +
===Games for Windows Live===
 +
Do not forget to make a copy of the folder containing your encryption key when backing up your Batman:AC save data. Without it you won't be able to use your saves on another system.
 +
*folder location: <pre>%userprofile%\AppData\Local\Microsoft\XLive</pre>
 +
===Cloud Support===
 +
====Steam Cloud====
 +
As mentioned above, steam cloud stores savegame data.
 +
 +
More details can be found [http://forums.steampowered.com/forums/showthread.php?t=2331974 here (steam forums)].
 +
 
==System Requirements==
 
==System Requirements==
  
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|recGPU = NVIDIA GeForce GTX 570 or AMD Radeon HD 6970
 
|recGPU = NVIDIA GeForce GTX 570 or AMD Radeon HD 6970
 
}}
 
}}
 +
 +
==Useful Links==
 +
*[http://community.batmanarkhamcity.com/forums/forumdisplay.php/13-Technical-Issues Technical Issues] section of the official forum.
 +
*a well-written [http://forums.steampowered.com/forums/showthread.php?t=2331974 post] (steam) about the way the game handles save data.
  
 
[[Category:Game]]
 
[[Category:Game]]

Revision as of 20:35, 27 February 2012

Template:Infobox

The sequel to Batman Arkham Asylum (2009). It is, as its predecessor, a Games for Windows Live title. This has ramifications on how the save data should be handled.

A patch has been released in December 2011, which unfortunately failed to adress all of the problems some users have been experiencing - most notably with saved games. According to this post, another patch is still in the works.

Launch Issues

During the launch week, issues were found to exist in the code-restricted content supplied with new purchases, with some customers discovering the code to be missing from their game, preventing them from obtaining the Catwoman story missions. The problem was reported by customers in Canada, in the United States and the United Kingdom. Warner Bros. issued a statement claiming that the missing codes had affected less than 0.5% of the total units sold, and provided a process for users to prove their game was purchased new in order to receive a replacement code. Upon release in the United Kingdom, a technical issue rendered the game unplayable for some players, booting them from the game with an error message that the "downloadable content is corrupt." Rocksteady European community manager Sarah Wellock claimed that the fault lay with the PlayStation Network and Xbox Live online systems. In early November, 2011, Rocksteady confirmed that it was investigating reports by numerous users that save files for the Xbox 360 version of the game were being erased without prompting, resulting in players losing their progress and being unable to complete the game. On launch, performance issues arose for the PC version when DirectX 11 features were enabled; the developer acknowledged the inconvenience and recommended to run the game with DirectX 9 while a title update was released to address this matter.

Issues & Fixes

Low FPS

Turn off PhysX and DX11, as both of these features seem to be ressource hogs.

Crash Fix – For Quad Core PCs

If you’re on Quad Core, try this fix to address any crash issues:

  • Start the game
  • Alt+Tab Out of the game
  • Open Task Manager
  • Right click on BatmanAC.exe
  • Choose: "Set Affinity..."
  • Select core 0 and 1 only. You need to run the game on two CPU’s basically, so to avoid the crash to desktop.

No sound or weak sound

For Windows 7 and Vista users:

First of all, update your sound card drivers. If doing that doesn’t clear up the problem, make sure you have volume set to max for Batman Arkham City in the volume mixer (click on the little speaker icon in the bottom-right of your screen in the system tray). If you’re in-game, just alt+tab out of the game and check if Batman Arkham City is set to max in the volume mixer.

Another tip you could try is to go to Control Panel > Hardware and Sound > Sound > Communications Tab then select the “Do Nothing” radio button to permanently fix this issue.

For Windows XP users:

Reduce hardware acceleration, or set your speakers to Stereo.

Graphical tweaks

Field of Vision

A simple *.ini tweak, as described here (steam forums) among other places, allows to bind a FoV value to a key. To do this:

  • open the following file with notepad:
    %userprofile%\Documents\WB Games\Batman Arkham City\BmGame\Config\bminput.ini
  • to bind a FoV value of 100 to the F10 key, add this line at the end of [Engine.PlayerInput]:
    Bindings=(Name="F10",Command="fov 100")

Note that the game might overwrite bminput.ini. Do not despair, keep editing it until it finally sticks.

Save Game Data

A Word of Warning

As of february 2012, there are still reports of disappearing save data. Maintaining a decently recent local backup of this data could prove useful. Steamcloud is supported, but until the issue is fully resolved adding a local backup may still be the safest option.

  • Save data location:
    Steam\userdata\<id>\57400\remote


Games for Windows Live

Do not forget to make a copy of the folder containing your encryption key when backing up your Batman:AC save data. Without it you won't be able to use your saves on another system.

  • folder location:
    %userprofile%\AppData\Local\Microsoft\XLive

Cloud Support

Steam Cloud

As mentioned above, steam cloud stores savegame data.

More details can be found here (steam forums).

System Requirements

Note: Requires log-in to Games for Windows LIVE

Template:SysReq

Useful Links

  • Technical Issues section of the official forum.
  • a well-written post (steam) about the way the game handles save data.