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Difference between revisions of "Games for Windows - LIVE"

From PCGamingWiki, the wiki about fixing PC games
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(→‎In-game interface does not open: added solution for related problem on Windows 8 and later)
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===Sign-in problems===
 
===Sign-in problems===
 
====In-game interface does not open====
 
====In-game interface does not open====
{{ii}} The Windows Live Sign-in Assistant must be installed and running for the in-game interface to work.
+
{{Fixbox|1=
{{ii}} These steps do not apply to Windows 8.
+
{{Fixbox/fix|Update Games for Windows Marketplace Client (Windows 8 and later)}}
 +
Install the latest [http://www.xbox.com/LIVE/PC/DownloadClient Games for Windows Marketplace Client].
 +
}}
  
 
{{Fixbox|1=
 
{{Fixbox|1=
 
{{Fixbox/fix|Install the Sign-in Assistant}}
 
{{Fixbox/fix|Install the Sign-in Assistant}}
 +
{{ii}} These steps do not apply to Windows 8.
 +
 
# Install the Sign-in Assistant:
 
# Install the Sign-in Assistant:
 
#* Vista and 7: [http://www.microsoft.com/en-us/download/details.aspx?id=26686 Windows Live Sign-in Assistant].
 
#* Vista and 7: [http://www.microsoft.com/en-us/download/details.aspx?id=26686 Windows Live Sign-in Assistant].
Line 78: Line 82:
 
{{Fixbox/fix|Ensure Sign-in Assistant service is running}}
 
{{Fixbox/fix|Ensure Sign-in Assistant service is running}}
 
{{ii}} If the Sign-in Assistant is installed but not working the service might not be running.
 
{{ii}} If the Sign-in Assistant is installed but not working the service might not be running.
 +
{{ii}} These steps do not apply to Windows 8.
 +
 
# Go to Services:
 
# Go to Services:
 
#* Vista and 7: open the Start screen/Start menu, type <code>services.msc</code>, press {{key|Enter}}.
 
#* Vista and 7: open the Start screen/Start menu, type <code>services.msc</code>, press {{key|Enter}}.

Revision as of 21:30, 11 May 2014

Games for Windows - LIVE
300px

Digital Distribution

Key points

Use the same Microsoft account and gamertag across other Xbox services.
Only available in Xbox LIVE Countries and Regions; players outside these areas must use a local profile.
DRM: varies; see List of Games for Windows - LIVE games.
The Marketplace was closed on August 25, 2013 for new purchases; existing purchases can still be downloaded.[1]

Download

Latest version can be downloaded here

Issues unresolved

If you still have any issues with GFWL, please use XLiveLess

Issues fixed

Backing up saves

Instructions

Moving saves between gamertags

If you rename your gamertag or switch to a different one your existing saves won't be shown in-game.[2]
Instructions

Backing up installers

Installation files are normally deleted after installation is complete; you can back them up to avoid having to download them again.
Games reinstalled from backups will not show up as installed in the Marketplace client but will otherwise work normally.
You may also want to keep a copy of your game keys, accessible from the Marketplace client by going to the item and then choosing View Game Keys.
Instructions
Instructions

Sign-in problems

In-game interface does not open

Instructions
Instructions
Instructions

Error 80048821 when using two-factor authentication

If you have enabled two-factor authentication for your Microsoft account you must sign in with an app password.[3]
Instructions

Password contains special characters

Passwords need to be under 16 characters; using non-alphanumeric characters such as $%&%^>< may cause sign-in problems.
Instructions

Cannot connect in-game

Your Microsoft account might be able to log into other Microsoft services but not GfWL.

Instructions

Crashes

Many people have problems with GFWL crashing in-game or when launching. See Games For Windows - Live Crashing SOLUTION for a fix.

Creating a local profile

Local profiles don't need internet access.
Multiplayer, achievements, DLC downloading and in-game patching are unavailable.
Local profiles can't be used for games that are multiplayer-only or always-online (e.g. Age of Empires Online).
Instructions


References