Troubleshooting guide/Input problems

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Basics

Hardware

Installing

Startup

Display

Audio

Input

Network/MP

VR

Controller problems

Controller not detected

For Windows, many games only support XInput controllers (see XInput wrappers for workarounds).

For Windows, some non-controller devices show up as controllers, e.g. certain Razer products. Open the Device Manager, expand Human Interface Devices, and disable the "HID-compliant game controller" entry for that device.

Constant movement or spinning

For games using DOSBox, edit the DOSBox configuration file and change timed=true to timed=false (if it is already set to this, try timed=true instead).

Button prompts are wrong

Button prompts may require additional steps even if the game supports prompts for that controller type. Some games only show generic numbers or keyboard keys when using a controller. Refer to the individual game pages for game-specific solutions.

Mouse problems

Windows 8.1 and later

• Mouse input is incorrectly scaled: set the application compatibility to Disable display scaling on high DPI settings.
• Mouse pointer stutters or freezes: Use the fixit tool or make a compatibility package with NoDTToDITMouseBatch.
• Problems using keyboard and touchpad simultaneously: see Button clicks for internal touchpads and pointing sticks are not responsive while or shortly after the keyboard is used.

Remapping problems

Can't change bindings or bindings lost on game restart

Many older Windows games (released around 2006 or earlier) require the Microsoft DirectInput Mapper which is not included with Vista due to IDirectInput8::ConfigureDevices being deprecated. Download it manually to fix the error.