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− | <div class="project-intro editing-guide-intro">__NOTOC__
| + | #REDIRECT [[Troubleshooting guide]] |
− | <center><big><big>Start here</big></big></center>
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− | * Refer to the [[:Category:Games|individual game pages]] for many game-specific issues.
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− | * Try verifying the integrity of the game files ([[Store:GOG.com#Verify & Repair (GOG Galaxy)|GOG Galaxy]], [[Store:Origin#Repair game installation|Origin]], [[Store:Steam#Game fails to launch or has odd gamebreaking issues|Steam]], [[Store:Uplay#Verify game files|Uplay]]).
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− | * Restart your computer (for Windows 8 and later choose the Restart or Update and restart option).
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− | * Ensure your system meets the stated minimum requirements including whether the game supports mobile graphics if you are playing on a mobile device.
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− | * Check the game's official forums for additional support information. Many developers often maintain a forum topic detailing known issues and incompatible configurations.
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− | </div>
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− | | |
− | {|width=60% align=center
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− | | <center>[[File:Helpout icon.svg|120px|link=User:Garrett/Troubleshooting/Startup|Startup/launching problems]]<br/>
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− | <big><big>'''[[User:Garrett/Troubleshooting/Startup|Startup/launching problems]]'''</big></big></center>
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− | * The game doesn't do anything when launched
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− | * The game starts with an error message
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− | * The game closes or crashes while starting
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− | <center>etc.</center>
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− | | <center>[[File:Editing Guide - Video settings.svg|120px|link=User:Garrett/Troubleshooting/Display|Display/visual problems]]<br/>
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− | <big><big>'''[[User:Garrett/Troubleshooting/Display|Display/visual problems]]'''</big></big></center>
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− | * The screen is blank/out of range
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− | * The game doesn't fit the screen properly
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− | * Graphics are corrupted/colors are wrong
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− | <center>etc.</center>
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− | | <center>[[File:Editing Guide - Audio settings.svg|120px|link=User:Garrett/Troubleshooting/Audio|Audio problems]]<br/>
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− | <big><big>'''[[User:Garrett/Troubleshooting/Audio|Audio problems]]'''</big></big></center>
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− | * Sounds are distorted/missing/delayed
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− | * The wrong output device is used
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− | * Directional sounds play from the wrong speaker
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− | <center>etc.</center>
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− | |-
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− | | <center>[[File:Editing Guide - Input settings.svg|120px|link=User:Garrett/Troubleshooting/Input|Input problems]]<br/>
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− | <big><big>'''[[User:Garrett/Troubleshooting/Input|Input problems]]'''</big></big></center>
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− | * The controller isn't detected
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− | * The game uses the wrong controller
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− | * The character/camera/cursor moves by itself
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− | <center>etc.</center>
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− | | <center>[[File:DRM CD-Key icon.svg|120px|link=User:Garrett/Troubleshooting/DRM|DRM problems]]<br/>
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− | <big><big>'''[[User:Garrett/Troubleshooting/DRM|DRM problems]]'''</big></big></center>
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− | * The disc isn't recognised
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− | * The DRM shows an error or can't install
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− | * The game can't reach the server
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− | <center>etc.</center>
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− | | <center>[[File:Editing Guide - VR support.svg|120px|link=User:Garrett/Troubleshooting/VR|VR problems]]<br/>
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− | <big><big>'''[[User:Garrett/Troubleshooting/VR|VR problems]]'''</big></big></center>
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− | * The game doesn't detect the headset
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− | * Nothing is shown in the headset
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− | * The viewpoint drifts/floats while stationary
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− | <center>etc.</center>
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− | |}
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