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Difference between revisions of "User:Garrett/Troubleshooting"

From PCGamingWiki, the wiki about fixing PC games
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<center>[[File:Troubleshooting - Installation.svg|120px|link=User:Garrett/Troubleshooting/Installation|Installation/download problems]]<br/>
 
<center>[[File:Troubleshooting - Installation.svg|120px|link=User:Garrett/Troubleshooting/Installation|Installation/download problems]]<br/>
 
<big><big>'''[[User:Garrett/Troubleshooting/Installation|Installation/download problems]]'''</big></big></center>
 
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<center>[[File:Troubleshooting - Startup.svg|120px|link=User:Garrett/Troubleshooting/Startup|Startup/launching problems]]<br/>
 
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<big><big>'''[[User:Garrett/Troubleshooting/Startup|Startup/launching problems]]'''</big></big></center>
 
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<center>[[File:Editing Guide - Input settings.svg|120px|link=User:Garrett/Troubleshooting/Input|Input problems]]<br/>
 
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<center>[[File:Editing Guide - VR support.svg|120px|link=User:Garrett/Troubleshooting/VR|VR problems]]<br/>
 
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Revision as of 03:34, 2 January 2018

Start here
  • Refer to the individual game pages for many game-specific issues.
  • Try verifying the integrity of the game files (GOG Galaxy, Origin, Steam, Uplay).
  • Restart your computer (for Windows 8 and later choose Restart or Update and restart).
  • Ensure your system meets the stated minimum requirements including whether the game supports mobile graphics if you are playing on a mobile device.
  • Ensure the latest operating system updates are installed (required for some games).
  • Check the game's official forums for additional support information. Developers often maintain a forum topic detailing known issues and incompatible configurations.
Installation/download problems
Installation/download problems
  • "This app can't run on your PC"
  • "Feature transfer error"
  • Installer doesn't detect free space
etc.
Startup/launching problems
Startup/launching problems
  • The game doesn't do anything when launched
  • The game starts with an error message
  • The game closes or crashes while starting
etc.
Display/visual problems
Display/visual problems
  • The screen is blank/out of range
  • The game doesn't fit the screen properly
  • Graphics are corrupted/colors are wrong
etc.
Audio problems
Audio problems
  • Sounds are distorted/missing/delayed
  • The wrong output device is used
  • Directional sounds play from the wrong speaker
etc.
Input problems
Input problems
  • The controller isn't detected
  • The game uses the wrong controller
  • The character/camera/cursor moves by itself
etc.
VR problems
VR problems
  • The game doesn't detect the headset
  • Nothing is shown in the headset
  • The viewpoint drifts/floats while stationary
etc.