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ORIGINAL ENTRY:
Go to <path-to-game>\videos\
Delete intro.mp4
Create a new empty text file, rename it into intro.mp4
When prompted if you want to change the file extension, accept it
Creating an empty dummy file leads to game freezing on launch (at least on Steam). Recommended to remove the "Create an empty text file" portion.
Demonstration: /watch?v=MO711KYKGv8
Why does your video show your folder with 2 intro files? Also I experience the complete opposite.
This video also does that and replacing the file works fine /QJAtClOkD9w