Difference between revisions of "Store:Origin"
From PCGamingWiki, the wiki about fixing PC games
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===Origin Offline/You must be online the first time you log in=== | ===Origin Offline/You must be online the first time you log in=== | ||
| − | {{ii}} This can happen with Windows / Origin update. | + | {{ii}} This can happen with Windows/Origin update. |
| + | |||
{{Fixbox|1= | {{Fixbox|1= | ||
{{Fixbox/fix|Reset / Repair Host file}} | {{Fixbox/fix|Reset / Repair Host file}} | ||
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{{Fixbox|1= | {{Fixbox|1= | ||
| − | {{Fixbox/fix|Clear Origin data cache folders}} | + | {{Fixbox/fix|Clear Origin data cache folders|ref={{cn|date=July 2016}}}} |
# Make sure Origin is closed, check notification area and exit Origin. | # Make sure Origin is closed, check notification area and exit Origin. | ||
# Then delete the following folders (This will not affect downloaded games): | # Then delete the following folders (This will not affect downloaded games): | ||
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# Start Origin, it may prompt to update and then be able to login and go online. | # Start Origin, it may prompt to update and then be able to login and go online. | ||
| − | ''' | + | '''Notes''' |
| + | {{ii}} Clearing the data caches will make all of your installed games update if available. | ||
}} | }} | ||
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{{ii}} The Steam and Origin overlays conflict; to use the Steam overlay, disable the Origin overlay. | {{ii}} The Steam and Origin overlays conflict; to use the Steam overlay, disable the Origin overlay. | ||
{{ii}} This might not work for all Origin games. | {{ii}} This might not work for all Origin games. | ||
| + | |||
{{Fixbox|1= | {{Fixbox|1= | ||
| − | {{Fixbox/fix|Disable Origin overlay}} | + | {{Fixbox/fix|Disable Origin overlay|ref={{cn|date=July 2016}}}} |
# In Origin click the gear symbol in the top right, settings. | # In Origin click the gear symbol in the top right, settings. | ||
# Click the in game tab. | # Click the in game tab. | ||
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===DirectX Setup "An internal system error occurred" error when installing games=== | ===DirectX Setup "An internal system error occurred" error when installing games=== | ||
{{ii}} Some Origin games may refuse to install due to bundling a corrupted <code>DXSETUP.exe</code>. | {{ii}} Some Origin games may refuse to install due to bundling a corrupted <code>DXSETUP.exe</code>. | ||
| + | |||
{{Fixbox|1= | {{Fixbox|1= | ||
{{Fixbox/fix|Replace corrupted DXSETUP.exe|ref=<ref>[https://www.reddit.com/r/gaming/comments/qolyy/how_to_fix_the_installation_problem_with/ How to fix the installation problem with DXSETUP.exe for Origin Games (tested on Battlefield 3 and Mass Effect 3) : gaming]</ref>}} | {{Fixbox/fix|Replace corrupted DXSETUP.exe|ref=<ref>[https://www.reddit.com/r/gaming/comments/qolyy/how_to_fix_the_installation_problem_with/ How to fix the installation problem with DXSETUP.exe for Origin Games (tested on Battlefield 3 and Mass Effect 3) : gaming]</ref>}} | ||
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===Origin stops downloading after an ungiven threshold=== | ===Origin stops downloading after an ungiven threshold=== | ||
{{Fixbox|1= | {{Fixbox|1= | ||
| − | {{Fixbox/fix|Start Origin in R&D mode}} | + | {{Fixbox/fix|Start Origin in R&D mode|ref={{cn|date=July 2016}}}} |
# Exit Origin | # Exit Origin | ||
# Create a new empty document on your desktop | # Create a new empty document on your desktop | ||
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===The game does not appear to be installed=== | ===The game does not appear to be installed=== | ||
| − | {{ii}} This is caused by missing registry keys. | + | {{ii}} This is caused by missing registry keys. |
| + | |||
{{Fixbox|1= | {{Fixbox|1= | ||
{{Fixbox/fix|Edit the registry|ref=<ref>[http://forum.ea.com/eaforum/posts/list/7977786.page EA Forums - Origin not detecting games]</ref>}} | {{Fixbox/fix|Edit the registry|ref=<ref>[http://forum.ea.com/eaforum/posts/list/7977786.page EA Forums - Origin not detecting games]</ref>}} | ||
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===Repair game installation=== | ===Repair game installation=== | ||
{{Fixbox|1= | {{Fixbox|1= | ||
| − | {{Fixbox/fix|Repair Game}} | + | {{Fixbox/fix|Repair Game|ref={{cn|date=July 2016}}}} |
# Right-click on a game in the library. | # Right-click on a game in the library. | ||
# Choose Repair Game. | # Choose Repair Game. | ||
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===Overlays do not work=== | ===Overlays do not work=== | ||
{{Fixbox|1= | {{Fixbox|1= | ||
| − | {{Fixbox/fix|Disable Origin in game}} | + | {{Fixbox/fix|Disable Origin in game|ref={{cn|date=July 2016}}}} |
# Select {{code|Origin}} and {{code|Application settings}}. | # Select {{code|Origin}} and {{code|Application settings}}. | ||
# From {{code|Origin In Game}}, uncheck {{code|Enable Origin In Game}}. | # From {{code|Origin In Game}}, uncheck {{code|Enable Origin In Game}}. | ||
Revision as of 01:04, 28 July 2016
June 3, 2011
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| Release dates |
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Key points
- DRM: Digital distribution platform with accompanying client required for downloading and often playing games as well. Games can also be DRM-Free or contain third party DRM.
- Refund policy: 24 hours from first launch or 7 days from date of purchase, 72 hours or 30 days for technical issues for EA-published and other select titles; see the Great Game Guarantee page for details. Australian consumer protection laws are also adhered to.[1]
- Two-factor authentication: App Authenticator or email.
- Keys for most games developed or published by EA can be redeemed on Origin; see List of Origin-redeemable games.
- Game Time and On the House provide temporary and permanent free access to select EA titles respectively.
- Cheaper prices for Latin American people, example is new release games instead of costing 60 dollars, it cost 40 dollars.
Issues fixed
Origin can't connect/can't log in
If Origin cannot connect to the internet and won't let you log in, try opening the Command Prompt and running this command: netsh winsock reset
Origin Offline/You must be online the first time you log in
- This can happen with Windows/Origin update.
| Instructions |
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Origin - Reset to defaults / Clear data cache
- If you are getting issues with downloading DLC or Updating games, this will help to allow to restore origin with a full uninstall.
| Instructions |
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Enable Steam overlay in Origin games
- The Steam and Origin overlays conflict; to use the Steam overlay, disable the Origin overlay.
- This might not work for all Origin games.
| Instructions |
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DirectX Setup "An internal system error occurred" error when installing games
- Some Origin games may refuse to install due to bundling a corrupted
DXSETUP.exe.
| Instructions |
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Origin stops downloading after an ungiven threshold
| Instructions |
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The game does not appear to be installed
- This is caused by missing registry keys.
| Instructions |
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Cloud save conflict
- Loss of synchronization may cause a prompt for which set of saves to use.
- Choosing Use Cloud Data may result in a rollback of game progress (choose Use Local Data if you are uncertain since that is more likely to be the correct version). Use the steps below to revert the save if necessary.
| Instructions |
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Repair game installation
| Instructions |
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Overlays do not work
| Instructions |
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