Difference between revisions of "Store:Origin"
From PCGamingWiki, the wiki about fixing PC games
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(Restructure key points in an effort to be more informative. Fix an incorrectly formatted section.) |
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'''Key points''' | '''Key points''' | ||
| − | {{ | + | {{ii}} [[DRM]]: [[:Category:Digital Distribution|Digital distribution]] platform with accompanying client required for downloading and often playing games as well. Games can also be DRM-Free or contain third party DRM. |
| − | + | {{ii}} Refund policy: 24 hours from first launch or 7 days from date of purchase, 72 hours or 30 days for technical issues for EA-published and other select titles; see the [https://www.origin.com/great-game-guarantee Great Game Guarantee] page for details. Australian consumer protection laws are also adhered to.<ref>[http://www.accc.gov.au/media-release/electronic-arts-undertakes-to-provide-refunds-to-consumers Electronic Arts undertakes to provide refunds to consumers | ACCC]</ref> | |
| − | {{ii}} Refund policy: | + | {{ii}} Keys for most games developed or published by EA can be redeemed on Origin; see [[List of Origin-redeemable games]]. |
| + | {{ii}} [https://www.origin.com/store/free-games/game-time Game Time] and [https://www.origin.com/store/on-the-house On the House] provide temporary and permanent free access to select EA titles respectively. | ||
==Essential improvements== | ==Essential improvements== | ||
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===The game does not appear to be installed=== | ===The game does not appear to be installed=== | ||
| − | This is caused by missing registry keys. | + | {{ii}} This is caused by missing registry keys. |
{{Fixbox|1= | {{Fixbox|1= | ||
| − | {{Fixbox/fix| | + | {{Fixbox/fix|Edit the registry|ref=<ref>[http://forum.ea.com/eaforum/posts/list/7977786.page EA Forums - Origin not detecting games]</ref>}} |
# Open Registry Editor, navigate to <tt>{{p|hklm}}\SOFTWARE\{{p|wow64}}\EA Games\</tt> or <tt>{{p|hklm}}\SOFTWARE\{{p|wow64}}\Electronic Arts\</tt> | # Open Registry Editor, navigate to <tt>{{p|hklm}}\SOFTWARE\{{p|wow64}}\EA Games\</tt> or <tt>{{p|hklm}}\SOFTWARE\{{p|wow64}}\Electronic Arts\</tt> | ||
# Verify the presence and accuracy of the following keys: | # Verify the presence and accuracy of the following keys: | ||
Revision as of 01:50, 6 August 2015
June 3, 2011
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Key points
- DRM: Digital distribution platform with accompanying client required for downloading and often playing games as well. Games can also be DRM-Free or contain third party DRM.
- Refund policy: 24 hours from first launch or 7 days from date of purchase, 72 hours or 30 days for technical issues for EA-published and other select titles; see the Great Game Guarantee page for details. Australian consumer protection laws are also adhered to.[1]
- Keys for most games developed or published by EA can be redeemed on Origin; see List of Origin-redeemable games.
- Game Time and On the House provide temporary and permanent free access to select EA titles respectively.
Essential improvements
Redeem EA games on Origin
- See List of Origin-redeemable games for details.
Issues fixed
Origin 9.5.1.571 Game stutters and overlay issues
We all know Origin's overlay never played that nice, well now it will continue to try and launch itself every 15–30 seconds causing a drive spike and a huge frame rate dip, easiest solution is to disable the overlay, alternatively is to end all processes that are interfering with it, like FRAPS, DXTORY, RivaTuner skins like MSI Afterburner and EVGA Precision. Also stealthy ones like Razer Synapse has a process called RazerIngameEngine.exe that I assume is for their stats feature which Origin now interferes with and no longer works. End that process and you can still use Synapse instead of the whole app.
Origin can't connect/can't log in
If Origin cannot connect to the internet and won't let you log in, try opening the Command Prompt and running this command: netsh winsock reset
Origin Offline/You must be online the first time you log in
- This can happen with Windows / Origin update.
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Origin - Reset to defaults / Clear data cache
- If you are getting issues with downloading DLC or Updating games, this will help to allow to restore origin with a full uninstall.
| Instructions |
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Enable Steam overlay in Origin games
- The Steam and Origin overlays conflict; to use the Steam overlay, disable the Origin overlay.
- This might not work for all Origin games.
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DirectX Setup "An internal system error occurred" error when installing games
- Some Origin games may refuse to install due to bundling a corrupted
DXSETUP.exe.
| Instructions |
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Origin stops downloading after an ungiven threshold
| Instructions |
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The game does not appear to be installed
- This is caused by missing registry keys.
| Instructions |
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Cloud save conflict
- Loss of synchronization may cause a prompt for which set of saves to use.
- Choosing Use Cloud Data may result in a rollback of game progress (choose Use Local Data if you are uncertain since that is more likely to be the correct version). Use the steps below to revert the save if necessary.
| Instructions |
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