Alice: Madness Returns

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A comprehensive forum thread - Problem FAQ and Information Guide by user NiGHTSChao689.

Windows

Issues And Fixes

Save files lost during crash

If your game crashes, usually the game will lose the file PC_ProfileList.sav which tells the game your profile name and progress. Navigate to C:\Users\USER\Documents\My Games\Alice Madness Returns and backup your profile folder as the next step will over write them. Now start the game, create a profile(s) with the exact same name as your previous profile(s) and exit. Now replace the newly created profile(s) with your backed up copies. Then start the game select your profile and it will say 0% progress with 0 time but it should resume from the correct place in the game.

Negative mouse acceleration

The game seems to suffer from negative mouse acceleration (the camera moves slower on faster mouse movements).

31FPS cap

Open the file:

Documents\My Games\Alice Madness Returns\AliceGame\Config\AliceEngine.ini

Press Ctrl+F to search for "MaxSmoothedFrameRate" under "[Engine.Engine]"

Change the following entries: MaxSmoothedFrameRate=60

Optionally, you can change this entry: bSmoothFrameRate=False

Umbrella Item Bug

During the tutorial, with the fight with a Menacing Ruin, the player is asked to use an Umbrella item.

However, regardless of focus or key-bindings, the action cannot be executed.

Solution transcribed from user xWiNGSx:

1. Find the folder: C:\Program Files\Origin Games\Alice Madness Returns - The Complete Collection\Game\Alice2\AliaceGame\Config\Default Input\
2. Find the line: +Bindings=(Name="E",Command="TriggerBlock true | OnRelease TriggerBlock false")
3. Change the E to whichever letter you want to be block.
4. Save your changes and close out of the config file.
5. Start the game; go to the configure controls option in game; reset controls to default.
6. Since default for block is now the key you assigned in the config the default controls will reflect this; you can now change the remaining controls to your preference.

Unskippable Intros

You may disable the intros by going to the \AliceGame\Movies on the install folder and rename the following files to anything else:

Intro_EA.bik Intro_Nvidia.bik TechLogo_Short.bik Intro_SH.bik

Extreme Stuttering even in the UI

If you have the DirectX SDK installed (usually only developers), ensure that the 32-bit DirectX Control Panel (i.e. the DirectX Control Panel without "64-bit" in the title) is set to the Retail Version of DirectX 9. Find the DirectX Control Panel in the Start Menu, under Programs. On Vista or Windows 7, just type "DirectX" into the search.

Alice: Madness Returns has stopped working (Steam Version)

If your game keeps crashing on startup with this message, try running it as Administrator. It might give you a more accurate error message. The game might be missing the file cudart32_41_22.dll. This is because their Steam installer doesn't install their PhysX libraries. There is a fix for this:

1. Install the latest PhysX.
2. Go into the installation folder. This is most likely C:\Program Files (x86)\NVIDIA Corporation
3. Do a search for a file that starts with cudart32_41. For example, my version has a filed named cudart32_41_4.dll. Yours might be newer, but it should work fine either way.
4. Copy that file into your Steam folder for Alice. It should be steamapps\common\Alice Madness Returns\Binaries\Win32
5. Rename it the previously mentioned cudart32_41_22.dll. If you got a slightly different version in the error message, use that one.

The game should run now without that error.