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Difference between revisions of "Sid Meier's Civilization V"

From PCGamingWiki, the wiki about fixing PC games
(Fixed formatting issues. Added fix for opening movie crash.)
(→‎Issues with opening movies / loading main menu: Removed new information because it was in the wrong section and already mentioned in the right section. This is just for video crashes.)
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Users of Intel HD graphics may have issues with the latest patch.  Updating their drivers may resolve these.  If you are using an HP computer, get your Intel driver from them, not from Intel.
 
Users of Intel HD graphics may have issues with the latest patch.  Updating their drivers may resolve these.  If you are using an HP computer, get your Intel driver from them, not from Intel.
  
==== Issues with opening movies / loading main menu ====
+
==== Issues with opening moviesu ====
If the game crashes to desktop or loads to a black screen then a potential fix is to delete the 'cache' folder located in:<pre>My Documents\My Games\Sid Meier's Civilization 5\</pre>.If you are using [[Steam]] it is recommended to verify the integrity of game cache.
+
If the game crashes to desktop or loads to a black screen, then there may be an incompatibility with the video files.  Deleting the WMV video files from the Civilization V folder may allow the game to run, as the expense of losing the opening movies.   
 
 
If the above fix does not work then there may be an incompatibility with the video files.  Deleting the WMV video files from the Civilization V folder may allow the game to run, as the expense of losing the opening movies.   
 
  
 
"N" Versions of Windows may not be compatible with the opening videos.
 
"N" Versions of Windows may not be compatible with the opening videos.

Revision as of 22:09, 5 January 2013

Template:Infobox Template:Infobox Civilization (series)

Sid Meier's Civilization V is the fifth installment of the classic Turn Based strategy game series Civilization, developed by Firaxis.

Key Points

Game is actively maintained by Firaxis, with periodic updates.
Steam Integration means simplified installation, patching, and multiplayer matchmaking.
Patches tend to introduce severe bugs into the game.
Poor Multiplayer support.
The Mac version is outsourced to a third party, causing periodic conflict and incompatibility between PC and Mac versions.

General Information

2K Games Forum - Official Civilization V Forum.
Steam Forum - Older Steam forum for Civilization series.
Steam Civilization V Discussion - New Community Discussions for Civilization V (Steam account required).
Steam Forum Troubleshooting Thread - Troubleshooting Guide for PC Steam versions.
CivFanatics

All versions

Availability

Template:DRM Table

There are no installation limits on Civilization V for Steam and Retail versions.
Retail and Steam versions of Civilization V and Gods and Kings contain both the PC and Mac versions.
There is a version sold in the Mac App Store called Campaign Edition. This is not compatible with retail or Steam DLC or expansions, and lacks online multiplayer.[1]

Game of The Year Edition

This is the recommended version of Civilization V.
Contains most DLC and a bonus digital soundtrack.
Does not contain Korea or Wonders of The Ancient World DLC.[2]
Does not include Gods and Kings expansion.

Available DLC

  1. Civilization and Scenario Pack: Mongolia (Free)
  2. Civilization and Scenario Pack: Korea
  3. Wonders of The Ancient World Scenario Pack
  4. Explorer's Map Pack
  5. Civilization and Scenario Pack: Denmark - The Vikings
  6. Civilization and Scenario Pack: Polynesia
  7. Double Civilization and Scenario Pack: Spain and Inca
  8. Cradle of Civilization: Mesopotamia
  9. Cradle of Civilization: Americas
  10. Cradle of Civilization: Asia
  11. Cradle of Civilization: Mediterranean
  12. Babylon
  13. Gods and Kings Expansion

Windows

Improvements

Mods

Steam Workshop and subscriptions

The easiest way to find mods is to browse Steam Workshop.
Steam Workshop can be accessed from your Steam Library under Sid Meier's Civilization V, from inside the game using the Get Mods button in the Mods Menu, using the Steam Overlay, or from the Steam Workshop website.
To download and install a mod, visit its workshop listing, and click "Subscribe".
Subscribed mods will automatically download on any computers with Civilization V when the Mod Menu is opened.
The Mod Database often corrupts with Steam Workshop, causing all mods to redownload.

Other mod sources

CivFanatics is a good place to find mods not listed on Steam Workshop.

Manual installation

Mods from other sources than Steam Workshop can be installed.

Instructions

Activating mods

Follow these instructions for activating a mod:
Instructions

Updating mods

If an update is available, an update button will appear next to the mod in your Mod Menu. Click this and the mod will update.

Game data

Configuration File Location

Template:Save Game Table

Save game location

Template:Game Location Table

Steam cloud

Civilization V supports Steam Cloud storage for saved games.

PC and Mac saves

Save games for PC and Mac versions of Civ V use the same format but the filenames are different. To use a PC save on Mac, or a Mac save on PC, you must rename the save file.

Soundtrack locations

Template:Game Location Table

Video settings

Template:Video Settings

Supported resolutions

Civilization V requires 1024x768 or greater resolution. Any resolution above this will work (widescreen or full screen).
The game interface will not display properly at 720p.

Borderless fullscreen windowed

Functioning using Borderless Windowed.[3]
Mouse offset may be 15px off vertically.
Instructions

Issues and fixes

Issues with Gods and Kings

The issues with Gods and Kings are usually also present in the original game. The issues and fixes on this page apply for all versions of Civilization V, including Gods and Kings.

Issues with Latest Patches (November 2012)

Intel graphics

The new patch contains many changes and optimizations for Intel. The latest drivers are required.[4]

Reported bugs

The following bugs have been reported since the Fall patch (1.0.2.13, November 1, 2012):
  • The game may crash when playing saved games from before the Fall patch.
  • Some players have had serious graphic corruption.[5][6][7][8][9][10] Some causes of this have been fixed in the latest patch.[11]
  • The game may crash when attacking with a city.[12][13] This has been fixed in the latest patch. [14]
  • The game may crash during the loading screen. (NVIDIA users may be able to fix this with an updated driver. 9.18.13.697 (306.97) is reported to work.)[15] Some cases of this have been fixed in the latest patch.[16]
  • The game may crash when attacking with units. This is probably related to the City Attack Crash, and should be resolved in the latest patch.[17]
  • Mods may constantly redownload.[18] This has been fixed in the latest patch.[19]
  • Units may no longer take the optimal path to an ordered location.[20] This has been partially fixed in the latest patch.[21]
  • Captured/recaptured Workers are unable to complete tile improvements - (documented in LAN multiplayer, untested in single player)
  • Workers may not be able to build improvements near captured cities.[22]
  • Captured cities may automatically annex, without offering the options to create puppt, raze, or liberate.[23] This has two known causes, a shortcut key-related bug, and a problem with the Mayans. This has been fixed in the latest patch.[24]
  • Peace treaties may not expire.[25]
  • The Danish unique ability (moving from water to land) may not work.[26] This has been fixed in the latest patch.[27]
  • Without Gods and Kings, pillaging still states you will heal 25 HP, yet no healing occurs.[28]
  • Workers may require orders every turn after being near an enemy or enemy lands.[29]

Basic troubleshooting

Verify game cache

The first step in fixing problems is verifying the game cache with Steam.
If you have run the game, one file will always fail to validate. This is normal and not a bug.

Check your steam connection

Civilization V requires a working connection to Steam for installation and activation.

Secondary installers

If Civilization V doesn't launch after installation, make sure the following programs are installed:

Instructions

Unable to run DirectX 11

Ensure Steam is not running in Compatibility Mode.
Instructions
This may also be caused by out of date drivers.
DirectX 10/11 Mode will not work on XP.
Not all video cards are capable of running DirectX 10 or 11, even with Windows 7. Intel Core i3 integrated graphics do not support DirectX 11 Mode in Civilization V.

Steam Workshop issues

Mods may disappear, or subscribed mods will not download. Deleting the mods database can resolve this.
Instructions

DLC troubleshooting

DLC may not be available or installed after purchase.
Instructions
Map Packs are not listed on the DLC menu or standard setup menu. To use the new maps, you need to go to advanced setup.

Game corruption

If for any reason, the game will not work and the other fixes here do not help, you have strange behavior in the game (such as a damaged interface/no interface), or the game suddenly begins crashing on loading a game, you may have problems with the database files, user settings, corrupted saves, or other damaged data files. These are stored in My Documents\My Games\Sid Meier's Civilization 5\. Everything in this folder can be deleted, and will be regenerated the next time the game is run, using the original factory settings for the game, with the following exceptions:

  1. Saved games, logs, replays, or other user created data will be deleted unless a backup is made. This does not apply to Steam Cloud saves.
  2. User settings (config.ini, GraphicsSettingsDX11.ini or equivalent, UserSettings.ini) will be removed and replaced with the default settings. All preferences, including screen resolution, will be reset and need to be changed.
  3. All mods will be deleted. Steam Workshop mods will be redownloaded automatically, however mods from other sources will have to be reacquired.

Problems with files in the user folder are not checked by other troubleshooting means, for instance, verifying the game cache will overlook these files. Deleting the contents of this folder may correct many problems with the game. It should be done as a last resort, however.

You could also try deleting the contents of the My Documents\My Games\Sid Meier's Civilization 5\cache\ folder first, followed by the .ini files listed above, if you wish to preserve your data.

Complete reinstallation

If none of the above work, do the following to reinstall the game:

Instructions

Video and graphics issues

Driver issues

Many game problems are caused by outdated drivers. The latest patches are optimized around the newest drivers, and may not work with old drivers.

NVIDIA users may need to update to version 306.97 to correct glitches and crashes.

The latest NVIDIA driver may cause unusual leader textures.[30]

Users of Intel HD graphics may have issues with the latest patch. Updating their drivers may resolve these. If you are using an HP computer, get your Intel driver from them, not from Intel.

Issues with opening moviesu

If the game crashes to desktop or loads to a black screen, then there may be an incompatibility with the video files. Deleting the WMV video files from the Civilization V folder may allow the game to run, as the expense of losing the opening movies.

"N" Versions of Windows may not be compatible with the opening videos.

Issues with resolution (screen cutoff)

Sometimes after installing the game, the game resolution will be larger than the screen and parts of the game will be cut off. To fix this, go into options and change the game resolution. If you are unable to access the options, manually edit GraphicsSettingsDX9.ini or GraphicsSettingsDX11.ini (depending on which DirectX mode you use) in \My Documents\My Games\Sid Meier's Civilization 5\ to the correct resolution (1024x768 Minimum).

Checkerboard patterns

This can be caused by insufficient video memory. Try the following:
Instructions
Instructions

Gray Tiles/Tiles Not Loading

In recent patches, the way tiles were loaded during scrolling was changed. This can lead to slow loading times or an abundance of gray tiles on the screen after scrolling.
Instructions

Black Squares

The screen may contain a number of black squares (not gray).
Instructions

Disappearing cursor

Enabling pointer trails in Windows may cause the cursor to disappear or act strangely. Disable this feature while playing.

Performance and crashing

Crash After Starting a New Game

The game may crash after starting a new game.
Instructions

Can't select units or end turn (EnableGameCoreThreading)

If you have a delay in units responding, or the end turn button does not work, try the following:
Instructions
This has been improved in the latest patch, but the problem still exists.
Turning down graphics settings may also correct this.

Leaderhead crash

The game may crash when meeting other leaders.
Instructions
Instructions

Multiplayer

Multiplayer bug overview

Common problems include:
  • Players dropping from the lobby.
  • Mass disconnecting of players
  • Freezing
  • Graphics glitches
  • Increasing lag
  • Ancient ruins not working
  • Game locking until a player quits.
  • Lag can allow some players to double-move.
  • Some people find it impossible to play up to turn 100 in a multiplayer game.

Increasing lag

The game lag may increase each turn until the game disconnects. The following suggestions may help:
Instructions
Instructions

Miscellaneous issues

Achievements not unlocking

To unlock achievements, you must be playing single player with no mods enabled.
Some achievements can only be unlocked in scenarios.[31]

Auto-scrolling between turns

The game may scroll out of control between turns during a battle or action.. The latest patch fixes most cases of this, although it still occurs.

Overheating

Civilization V has been connected to overheating of graphics cards on some computers (especially high end graphics cards).
Overheating symptoms include increased fan noise, graphical corruption, and computer freezes/automatic shutdowns. While there is no official fix, there are a few workaround for the issue.
Instructions
Instructions
Instructions

System requirements

Template:System Requirements

  • DirectX 11 mode may not be available on Core i3 integrated graphics. Core i5/i7 graphics are compatible with DirectX 11 mode.

Mac

Issues and fixes

Multiplayer

Mac and PC version mismatch

The Mac version is not handled by Firaxis or 2K Games, so they only develop patches for PC. Another company (Aspyr) handles the Mac version of the patches, after they have been released on PC. As a result, Mac patches are released later than PC patches. You cannot play multiplayer unless the versions match, so after a PC update, you cannot play online against a Mac. There is no solution to this, other than waiting for the Mac patch.

Mods

Mods and Mac

The Mac version of Civilization V does not officially support Mods or Steam Workshop. You may be able to manually install a mod, but it is complicated to do so, and has varying results. There is a tutorial on the Steam Forums at http://forums.steampowered.com/forums/showthread.php?t=2917532 that shows how to manually install mods on Mac.

At this time, it is not possible to use Steam Workshop on a Mac.

System requirements

Template:SysReq

References

  1. https://itunes.apple.com/us/app/civilization-v-campaign-edition/id439924718?mt=12
  2. http://forums.steampowered.com/forums/showthread.php?t=2752375
  3. Tested by Andytizer.
  4. http://forums.2kgames.com/showthread.php?179026-Game-instant-crash&p=2438151#post2438151
  5. http://steamcommunity.com/app/8930/discussions/0/882964676327681817/#c882964760753276740
  6. http://steamcommunity.com/app/8930/discussions/0/882964676327681817/#c882964760754036516
  7. http://steamcommunity.com/app/8930/discussions/0/882964760814100060/
  8. http://steamcommunity.com/app/8930/discussions/0/882964760788100877/
  9. http://forums.2kgames.com/showthread.php?179156-game-after-patch
  10. http://forums.2kgames.com/showthread.php?178431-Windows-8-patch
  11. http://forums.2kgames.com/showthread.php?187636-Hot-Fix-Patch-Notes
  12. http://steamcommunity.com/app/8930/discussions/0/882964760772741938/
  13. http://steamcommunity.com/app/8930/discussions/0/882964676327681817/
  14. http://forums.2kgames.com/showthread.php?187636-Hot-Fix-Patch-Notes
  15. http://steamcommunity.com/app/8930/discussions/0/882964760834196686/
  16. http://forums.2kgames.com/showthread.php?187636-Hot-Fix-Patch-Notes
  17. http://forums.2kgames.com/showthread.php?187636-Hot-Fix-Patch-Notes
  18. http://forums.civfanatics.com/showthread.php?t=479318
  19. http://forums.2kgames.com/showthread.php?187636-Hot-Fix-Patch-Notes
  20. http://steamcommunity.com/app/8930/discussions/0/882964676327681817/#c882965118555884671
  21. http://forums.2kgames.com/showthread.php?187636-Hot-Fix-Patch-Notes
  22. http://steamcommunity.com/app/8930/discussions/0/882964760896496789/
  23. http://forums.2kgames.com/showthread.php?178941-Automatic-annexing
  24. http://forums.2kgames.com/showthread.php?187636-Hot-Fix-Patch-Notes
  25. http://forums.2kgames.com/showthread.php?179151-Fall-Patch-Issues&p=2441811#post2441811
  26. http://steamcommunity.com/app/8930/discussions/0/882964761045142137/
  27. http://forums.2kgames.com/showthread.php?187636-Hot-Fix-Patch-Notes
  28. http://steamcommunity.com/app/8930/discussions/0/882964676327681817/#c882965118555016997
  29. http://steamcommunity.com/app/8930/discussions/0/882965118557457763/
  30. http://forums.civfanatics.com/showthread.php?t=479679
  31. http://forums.steampowered.com/forums/showthread.php?t=2901641