Difference between revisions of "Troubleshooting guide/Audio problems"
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Check that the intended sound devices are set in the game or launcher (if an option is provided). Many games rely on the operating system's default sound devices, so having that set to the intended device will avoid many problems. | Check that the intended sound devices are set in the game or launcher (if an option is provided). Many games rely on the operating system's default sound devices, so having that set to the intended device will avoid many problems. | ||
− | ==Surround sound problems== | + | ==[[Glossary:Surround sound|Surround sound problems]]== |
===Check speaker setup=== | ===Check speaker setup=== | ||
{{ii}} Many games use the speaker configuration reported by the operating system so having it set correctly is crucial. | {{ii}} Many games use the speaker configuration reported by the operating system so having it set correctly is crucial. | ||
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==No music== | ==No music== | ||
===WMA Source Filter music not working=== | ===WMA Source Filter music not working=== | ||
− | {{ii}} The Windows Media Source Filter has been removed in Windows Vista, so games using this method have no music. Affected games include [[Test Drive 6]], [[Ford Racing 2]] and [[Monopoly Tycoon]]. | + | {{ii}} The Windows Media Source Filter has been removed in Windows Vista, so games using this method have no music. |
− | + | {{ii}} Affected games include [[Test Drive 6]], [[Ford Racing 2]] and [[Monopoly Tycoon]]. | |
− | {{Fixbox|description=Install the Windows Media Source Filter codec | + | {{Fixbox|description=Install the Windows Media Source Filter codec|ref=<ref>https://mcdebugrndmstuff.blogspot.com/2018/10/monopoly-tycoon-directsound-music-fix.html</ref>|fix= |
− | # Download the [https://community.pcgamingwiki.com/files/file/1199-windows-media-source-filter-windows-vista-fix/ DirectShow - Windows Media Source Filter Installer v1. | + | # Download the [https://community.pcgamingwiki.com/files/file/1199-windows-media-source-filter-windows-vista-fix/ DirectShow - Windows Media Source Filter Installer v1.7] |
− | # Extract the contents | + | # Extract the contents of the downloaded <code>.zip</code> file into a folder. |
# Right-click the <code>ApplyPatch.bat</code> and run it as administrator | # Right-click the <code>ApplyPatch.bat</code> and run it as administrator | ||
# Launch the game | # Launch the game | ||
'''Notes''' | '''Notes''' | ||
− | {{ii}} | + | {{ii}} Windows Defender may appear with a warning when running the batch file. Select "More info" and then "Run anyway" |
}} | }} | ||
{{Fixbox|description=Manually Install the Windows Media Source Filter codec|ref=<ref>https://mcdebugrndmstuff.blogspot.com/2018/10/monopoly-tycoon-directsound-music-fix.html</ref>|fix= | {{Fixbox|description=Manually Install the Windows Media Source Filter codec|ref=<ref>https://mcdebugrndmstuff.blogspot.com/2018/10/monopoly-tycoon-directsound-music-fix.html</ref>|fix= | ||
− | # Download the [https://community.pcgamingwiki.com/files/file/1199-windows-media-source-filter-windows-vista-fix/ DirectShow - Windows Media Source Filter Installer v1. | + | # Download the [https://community.pcgamingwiki.com/files/file/1199-windows-media-source-filter-windows-vista-fix/ DirectShow - Windows Media Source Filter Installer v1.7] |
− | # Extract the contents | + | # Extract the contents of the downloaded <code>.zip</code> file into a folder. |
# Make a new directory in <code>C:\Windows\SysWOW64\</code> called <code>Windows-Media-Source-Filter</code> | # Make a new directory in <code>C:\Windows\SysWOW64\</code> called <code>Windows-Media-Source-Filter</code> | ||
# Copy <code>drmclien.dll</code>, <code>strmdll.dll</code> and <code>dxmasf.dll</code> from the .zip file to the <code>Windows-Media-Source-Filter</code> folder | # Copy <code>drmclien.dll</code>, <code>strmdll.dll</code> and <code>dxmasf.dll</code> from the .zip file to the <code>Windows-Media-Source-Filter</code> folder | ||
− | # | + | # Run <code>DSFMgr.exe</code> as administrator and register the <code>dxmasf.dll</code> in the <code>Windows-Media-Source-Filter</code> folder. |
'''Notes''' | '''Notes''' | ||
− | {{ii}} This modification does not affect Windows Media Player file playback adversely | + | {{ii}} This modification does not affect Windows Media Player file playback adversely. |
+ | }} | ||
+ | |||
+ | ===WMA Source Filter music stuttering randomly=== | ||
+ | {{ii}} Windows wraps any WMA playback with its DMO Wrapper. This has to be overridden for smooth playback. | ||
+ | {{ii}} The Windows Media Source Filter '''must''' be installed for this to have any effect or use. | ||
+ | {{++}} No system file modifications are necessary. | ||
+ | {{Fixbox|description=Install the <code>qasf.dll</code>|ref=<ref>https://mcdebugrndmstuff.blogspot.com/2018/10/monopoly-tycoon-directsound-music-fix.html</ref>|fix= | ||
+ | |||
+ | # Download the music fix: [https://community.pcgamingwiki.com/files/file/1199-windows-media-source-filter-directshow-codec/ DirectShow - Windows Media Source Filter Installer v1.7] | ||
+ | # Extract the contents of the downloaded <code>.zip</code> file into a folder. | ||
+ | # Copy the <code>qasf 6.03.dll</code> from the .zip file, to the where the game is located at ({{p|game}}). | ||
+ | # Move the game from its original installation folder. Or else the <code>qasf.dll</code> won't load. | ||
+ | # The <code>qasf 6.03.dll</code> that was copied to {{p|game}}, must be renamed to <code>qasf.dll</code>. | ||
+ | # Launch the game. | ||
+ | '''Notes''' | ||
+ | {{ii}} The game '''MUST NOT''' be located where it was originally installed to ({{p|game}}), or else the correct qasf.dll '''won't''' load. | ||
+ | {{ii}} Version 6.03 of the qasf.dll is '''highly''' recommended over 6.05, since version 6.05 ''can'' cause 32-bit applications to crash. | ||
}} | }} | ||
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===Can't change MIDI mapper=== | ===Can't change MIDI mapper=== | ||
{{ii}} For DOS games use the [[DOSBox]] [http://www.dosbox.com/wiki/MIXER MIXER]. | {{ii}} For DOS games use the [[DOSBox]] [http://www.dosbox.com/wiki/MIXER MIXER]. | ||
− | {{ii}} Windows 8 and later: For native Windows games [ | + | {{ii}} Windows 8 and later: For native Windows games use the [https://coolsoft.altervista.org/en/midimapper Coolsoft MIDIMapper]. It may be necessary to start virtual MIDI synthesizer software manually beforehand. MIDI support has been further reduced in Windows 8.<ref>[http://coolsoft.altervista.org/en/blog/2013/03/what-happened-midi-mapper-windows-8 What happened to MIDI Mapper on Windows 8? | CoolSoft]</ref> |
{{ii}} Vista and 7: For native Windows games use [http://sierrahelp.com/Utilities/SoundUtilities/PutzlowitschsVistaMIDI_Mapper.html Putzlowitsch's Vista MIDI Mapper Control Panel] on Windows Vista and 7. | {{ii}} Vista and 7: For native Windows games use [http://sierrahelp.com/Utilities/SoundUtilities/PutzlowitschsVistaMIDI_Mapper.html Putzlowitsch's Vista MIDI Mapper Control Panel] on Windows Vista and 7. | ||
Revision as of 00:54, 19 October 2019
Broken sound (cracking, delays, missing music/effects, etc.)
Set sound quality to 24 bit, 48000 Hz (Windows Vista and later) |
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Game uses incorrect playback/recording device
Check that the intended sound devices are set in the game or launcher (if an option is provided). Many games rely on the operating system's default sound devices, so having that set to the intended device will avoid many problems.
Surround sound problems
Check speaker setup
- Many games use the speaker configuration reported by the operating system so having it set correctly is crucial.
Configure speaker layout (Windows)[1] |
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Test alternate speaker layout
- Try a different speaker layout in the game settings (if available). For some games it may be necessary to set the operating system speaker settings to stereo output (see Check speaker setup).
3D sound problems
Can't enable 3D sound
- DirectSound3D functionality has been removed. See Restoring Legacy Audio Effects (DirectSound hardware path).
No music
WMA Source Filter music not working
- The Windows Media Source Filter has been removed in Windows Vista, so games using this method have no music.
- Affected games include Test Drive 6, Ford Racing 2 and Monopoly Tycoon.
Install the Windows Media Source Filter codec[2] |
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Notes
|
Manually Install the Windows Media Source Filter codec[3] |
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Notes
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WMA Source Filter music stuttering randomly
- Windows wraps any WMA playback with its DMO Wrapper. This has to be overridden for smooth playback.
- The Windows Media Source Filter must be installed for this to have any effect or use.
- No system file modifications are necessary.
Install the qasf.dll [4]
|
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Notes
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CD music not playing
CD-DA music (shows up as a music CD in media players)
Verify CD is in the "CD-ROM 0" drive |
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Change drive ID order |
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Non-CD-DA music (does not show up as a music CD in media players)
- Many games remember the drive letter the game was installed from even if you put the disc in a different drive.
Verify drive letter is correct |
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MIDI problems
Can't change MIDI mapper
- For DOS games use the DOSBox MIXER.
- Windows 8 and later: For native Windows games use the Coolsoft MIDIMapper. It may be necessary to start virtual MIDI synthesizer software manually beforehand. MIDI support has been further reduced in Windows 8.[5]
- Vista and 7: For native Windows games use Putzlowitsch's Vista MIDI Mapper Control Panel on Windows Vista and 7.
Codec issues
FMV/audio codec issues
- N and KN editions of Windows lack multimedia codecs required for some games; see Get Windows Media Player.
Dolby Digital Live and DTS Connect don't work (Windows 10)
Encoding APO (Audio Processing Objects) are broken.[6] A fix was released with build 10547,[7] but it still fails to completely address the issue.[8] A workaround has been included since builds 10565 and 10586,[9][10] but stopped to work for some users in 10586.3[11] (driver issue?[12]).
Build 14316 broke DTS again,[13] fixed in build 14342.[14][15]
References
- ↑ Verified by User:Garrett on June 12, 2017
- ↑ https://mcdebugrndmstuff.blogspot.com/2018/10/monopoly-tycoon-directsound-music-fix.html
- ↑ https://mcdebugrndmstuff.blogspot.com/2018/10/monopoly-tycoon-directsound-music-fix.html
- ↑ https://mcdebugrndmstuff.blogspot.com/2018/10/monopoly-tycoon-directsound-music-fix.html
- ↑ What happened to MIDI Mapper on Windows 8? | CoolSoft
- ↑ 5.1 Channel Surround Sound not working in Windows 10. - Page 3 - Microsoft Community
- ↑ Realtek HD ALC892 - DTS Connect not working - Page 19 - Microsoft Community
- ↑ Windows 10 TP Build 10041 - 10240 RTM - AUDIO/SOUND ERROR - - Microsoft Community
- ↑ Realtek HD ALC892 - DTS Connect not working - Page 27 - Microsoft Community
- ↑ Realtek HD ALC892 - DTS Connect not working - Page 33 - Microsoft Community
- ↑ 5.1 Channel Surround Sound not working in Windows 10. - Page 51 - Microsoft Community
- ↑ Windows 10 TP Build 10041 - 10240 RTM - AUDIO/SOUND ERROR - - Microsoft Community
- ↑ Realtime DTS encoding is broken again in build 14316 : windowsinsiders - Reddit
- ↑ 5.1 Channel Surround Sound not working in Windows 10. - Page 86 - Microsoft Community
- ↑ Announcing Windows 10 Insider Preview Build 14342 | Windows Experience Blog