Difference between revisions of "Store:Origin"
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{{Infobox non-game | {{Infobox non-game | ||
− | |cover | + | |cover = Origin logo.svg |
− | |developer | + | |developers = |
− | |release dates | + | {{Infobox game/row/developer|Electronic Arts}} |
+ | |release dates= | ||
+ | {{Infobox game/row/date|Windows|June 3, 2011}} | ||
+ | {{Infobox game/row/date|OS X|February 8, 2013|ref=<ref>{{Refurl|url=https://web.archive.org/web/20130305074314/http://www.origin.com/us/news/origin-for-mac-launch|title=Origin For Mac Is Here! - Origin News (Archived)|date=2017-07-31}}</ref>}} | ||
+ | |wikipedia = Origin (digital distribution software) | ||
+ | |winehq = 13176 | ||
}} | }} | ||
− | |||
{{DRM sidebar}} | {{DRM sidebar}} | ||
+ | {{Stores}} | ||
'''Key points''' | '''Key points''' | ||
− | {{ii}} [[DRM]] | + | {{ii}} [[DRM]]: Digital distribution platform with accompanying client required for downloading and often playing games as well. Games can also be DRM-Free or contain third party DRM. |
− | |||
{{ii}} Two-factor authentication: [https://help.ea.com/article/origin-login-verification-information/ App Authenticator or email]. | {{ii}} Two-factor authentication: [https://help.ea.com/article/origin-login-verification-information/ App Authenticator or email]. | ||
{{ii}} Keys for most games developed or published by EA can be redeemed on Origin; see [[List of Origin-redeemable games]]. | {{ii}} Keys for most games developed or published by EA can be redeemed on Origin; see [[List of Origin-redeemable games]]. | ||
− | {{ii}} [https://www.origin.com/store/ | + | {{ii}} Humble Bundle EA games was region locked in Latin America for a limited time; now is no longer locked, however a few games are still locked. |
− | {{ | + | {{ii}} Support for systems predating Windows 7, as well as for macOS (OS X) systems older than 10.9, was retired on January 14, 2020.<ref>[https://help.ea.com/en/help/origin/origin/operating-system-not-supported-by-origin/ Update your operating system to use all of Origin's features - EA Help]</ref> |
+ | |||
+ | '''General information''' | ||
+ | {{ii}} [[List of games available on Origin]] | ||
+ | {{mm}} [https://www.origin.com/store Official Store] | ||
+ | {{mm}} [https://answers.ea.com/t5/Origin/ct-p/origin-en Answer HQ for Origin at EA.com] | ||
+ | {{mm}} [[List of EA Play games]] | ||
+ | {{mm}} [[List of EA Play Pro games]] | ||
+ | |||
+ | ==Installation== | ||
+ | {{ii}} Download and run the latest installer from [https://www.origin.com/usa/en-us/store/download the Download page of Origin]. | ||
+ | {{ii}} Beta participation for the Origin client can be toggled in the settings. | ||
+ | {{mm}} [https://answers.ea.com/t5/General-Discussion/Origin-Patch-Notes/td-p/6355467 Changelog] | ||
+ | |||
+ | ==EA Play== | ||
+ | '''EA Play''' (formerly ''Origin Access'') is a monthly subscription service that grants access to a catalog of games and content through the Origin store. This subscription services comes in two forms; the default EA Play and the more expensive EA Play Pro tier. While the default tier includes the majority of games and content available through the service, some games and/or content might be exclusive to the Pro tier. | ||
+ | |||
+ | {{mm}} [[List of EA Play games]] | ||
+ | {{mm}} [[List of EA Play Pro games]] | ||
+ | |||
+ | ==Client data== | ||
+ | ===Configuration file(s) location=== | ||
+ | |||
+ | {{Standard table|Element|Location|content= | ||
+ | {{Standard table/rowalt|'''Origin DRM activations'''|{{p|programdata}}\Electronic Arts\EA Services\License\*.dlf}} | ||
+ | {{Standard table/rowalt|'''User settings'''|{{p|appdata}}\Origin\local*.xml}} | ||
+ | {{Standard table/rowalt|'''Global settings'''|{{p|programdata}}\Origin\local.xml}} | ||
+ | {{Standard table/rowalt|'''Games client settings'''|{{p|programdata}}\Origin\LocalContent\}} | ||
+ | {{Standard table/rowalt|'''Games launch configuration'''|{{p|game}}\__Installer\installerdata.xml}} | ||
+ | |collapsed=no}} | ||
==Issues fixed== | ==Issues fixed== | ||
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{{ii}} This can happen with Windows/Origin update. | {{ii}} This can happen with Windows/Origin update. | ||
− | {{Fixbox| | + | {{Fixbox|description=Reset / Repair Host file|ref={{cn|date=September 2016}}|fix= |
− | |||
Reset the Hosts file back to the default: https://support.microsoft.com/kb/972034 | Reset the Hosts file back to the default: https://support.microsoft.com/kb/972034 | ||
+ | |||
+ | }} | ||
+ | |||
+ | ===Origin can't launch games offline=== | ||
+ | {{Fixbox|description=Start the game from installed folder|ref={{cn|date=July 2016}}|fix= | ||
+ | {{--}} Since recent updates, library of installed games isn't available within client while offline. | ||
+ | # Start, and sign in to Origin without internet | ||
+ | # Either start the game from a desktop shorcut, or alternatively start it directly from root folder, while Origin its open. | ||
}} | }} | ||
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{{ii}} If you are getting issues with downloading DLC or Updating games, this will help to allow to restore origin with a full uninstall. | {{ii}} If you are getting issues with downloading DLC or Updating games, this will help to allow to restore origin with a full uninstall. | ||
− | {{Fixbox| | + | {{Fixbox|description=Clear Origin data cache folders|ref=<ref>{{Refurl|url=https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/|title=EA Help - Clear cache to fix problems with your games|date=2019-05-10}}</ref>|fix= |
− | |||
# Make sure Origin is closed, check notification area and exit Origin. | # Make sure Origin is closed, check notification area and exit Origin. | ||
− | # Then delete the following folders ( | + | # Then delete the following folders (this will not affect downloaded games): |
− | |||
#* <code>{{p|localappdata}}\Origin</code> | #* <code>{{p|localappdata}}\Origin</code> | ||
#* <code>{{p|appdata}}\Origin</code> | #* <code>{{p|appdata}}\Origin</code> | ||
+ | # Navigate to <code>{{p|programdata}}\Origin</code> and delete all files and folders inside it '''''except for''''' <code>{{p|programdata}}\Origin\LocalContent</code>. | ||
# Start Origin, it may prompt to update and then be able to login and go online. | # Start Origin, it may prompt to update and then be able to login and go online. | ||
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{{ii}} This might not work for all Origin games. | {{ii}} This might not work for all Origin games. | ||
− | {{Fixbox| | + | {{Fixbox|description=Disable Origin overlay|ref={{cn|date=July 2016}}|fix= |
− | |||
# In Origin click the gear symbol in the top right, settings. | # In Origin click the gear symbol in the top right, settings. | ||
# Click the in game tab. | # Click the in game tab. | ||
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{{ii}} Some Origin games may refuse to install due to bundling a corrupted <code>DXSETUP.exe</code>. | {{ii}} Some Origin games may refuse to install due to bundling a corrupted <code>DXSETUP.exe</code>. | ||
− | {{Fixbox| | + | {{Fixbox|description=Replace corrupted DXSETUP.exe|ref=<ref>[https://www.reddit.com/r/gaming/comments/qolyy/how_to_fix_the_installation_problem_with/ How to fix the installation problem with DXSETUP.exe for Origin Games (tested on Battlefield 3 and Mass Effect 3) : gaming]</ref>|fix= |
− | |||
# Download the [https://www.microsoft.com/en-us/download/details.aspx?id=8109 DirectX End-User Runtimes]. | # Download the [https://www.microsoft.com/en-us/download/details.aspx?id=8109 DirectX End-User Runtimes]. | ||
# Extract somewhere temporarily. | # Extract somewhere temporarily. | ||
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===Origin stops downloading after an ungiven threshold=== | ===Origin stops downloading after an ungiven threshold=== | ||
− | {{Fixbox| | + | {{Fixbox|description=Start Origin in R&D mode|ref={{cn|date=July 2016}}|fix= |
− | |||
# Exit Origin | # Exit Origin | ||
# Create a new empty document on your desktop | # Create a new empty document on your desktop | ||
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{{ii}} This is caused by missing registry keys. | {{ii}} This is caused by missing registry keys. | ||
− | {{Fixbox| | + | {{Fixbox|description=Edit the registry|ref=<ref>[http://forum.ea.com/eaforum/posts/list/7977786.page EA Forums - Origin not detecting games]</ref>|fix= |
− | |||
# Open Registry Editor, navigate to <tt>{{p|hklm}}\SOFTWARE\{{p|wow64}}\EA Games\</tt> or <tt>{{p|hklm}}\SOFTWARE\{{p|wow64}}\Electronic Arts\</tt> | # Open Registry Editor, navigate to <tt>{{p|hklm}}\SOFTWARE\{{p|wow64}}\EA Games\</tt> or <tt>{{p|hklm}}\SOFTWARE\{{p|wow64}}\Electronic Arts\</tt> | ||
# Verify the presence and accuracy of the following keys: | # Verify the presence and accuracy of the following keys: | ||
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{{ii}} Choosing Use Cloud Data may result in a rollback of game progress (choose Use Local Data if you are uncertain since that is more likely to be the correct version). Use the steps below to revert the save if necessary. | {{ii}} Choosing Use Cloud Data may result in a rollback of game progress (choose Use Local Data if you are uncertain since that is more likely to be the correct version). Use the steps below to revert the save if necessary. | ||
− | {{Fixbox| | + | {{Fixbox|description=Restore saves in Origin client|ref=<ref>[http://answers.ea.com/t5/Origin/Origin-Cloud-Sync-deleted-saved-game-data-in-Dragon-Age/m-p/4026041#M96115 Re: Origin Cloud Sync deleted saved game data in Dragon Age Inquisition. - Answer HQ]</ref>|fix= |
− | |||
# Open the Origin client. | # Open the Origin client. | ||
# Right click the game. | # Right click the game. | ||
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{{ii}} It should be possible to notice ''OriginServiceResponse'' returning <tt>HTTP status code [404]</tt> in <code>{{p|programdata}}\Origin\Logs\Client_Log.txt</code> | {{ii}} It should be possible to notice ''OriginServiceResponse'' returning <tt>HTTP status code [404]</tt> in <code>{{p|programdata}}\Origin\Logs\Client_Log.txt</code> | ||
{{ii}} Similarly <code><game-id>_OnlineActivation_Log.html</code> in <code>{{p|programdata}}\Origin\Logs\</code> probably reports <tt>License Request Server response state code=4</tt><ref>[https://www.reddit.com/r/dragonage/comments/2oud65/cant_play_dragon_age_because_ea_is_having_server/ Can't play Dragon Age because EA is having server issues. : dragonage - Reddit]</ref> | {{ii}} Similarly <code><game-id>_OnlineActivation_Log.html</code> in <code>{{p|programdata}}\Origin\Logs\</code> probably reports <tt>License Request Server response state code=4</tt><ref>[https://www.reddit.com/r/dragonage/comments/2oud65/cant_play_dragon_age_because_ea_is_having_server/ Can't play Dragon Age because EA is having server issues. : dragonage - Reddit]</ref> | ||
− | {{Fixbox| | + | |
− | + | {{Fixbox|description=Contact EA support desk|ref=<ref>[https://forums.battlefield.com/en-us/discussion/20917/invalid-license-invalid-cipher-0x0006#Comment_166799 Invalid License - Invalid Cipher (0x0006) — Battlefield Forums]</ref>}} | |
+ | |||
+ | ===Add games from a network drive=== | ||
+ | {{Fixbox|description=Disable Origin service and whitelist drive|ref=<ref>[https://answers.ea.com/t5/EA-General-Questions/Windows-10-Origin-and-Network-Drives/td-p/4716425/page/2#M276020 Solved: Windows 10, Origin, and Network Drives - Answer HQ] and improved by [[User:Mirh|Mirh]]</ref>|fix= | ||
+ | # Make sure your game PC has been granted read and write rights to the shared folder | ||
+ | # Navigate to <tt>This PC</tt> and click on <code>Map network drive</code> | ||
+ | # Assign a drive letter to your network share (check ''reconnect at sign-in'' for handiness) | ||
+ | # Search and run <code>inetcpl.cpl</code> from the start menu | ||
+ | # Go in the '''''Security''''' tab and open the ''Sites'' proprieties of '''Local Intranet''' | ||
+ | # Select ''Advanced'' and add your new path to the whitelist (eg. <tt>Z:\</tt> or <tt>\\machine</tt>) | ||
+ | # Search and run <code>services.msc</code> from the start menu | ||
+ | # Find ''Origin Client Service'' and open its '''''Properties''''' (stop it if it is started) | ||
+ | # Set Startup type to '''Disabled''' (at the end you can revert it back to '''Manual''') | ||
+ | # Finally start Origin and go to your Library | ||
+ | # Right click on your game of interest tile, select ''Locate Game'' and provide the right directory. | ||
}} | }} | ||
− | === | + | ==="Origin cannot locate games in a root directory" error=== |
− | {{ | + | {{ii}} Assuming the game files are ''actually'' there |
− | {{Fixbox | + | {{Fixbox|description=Fix folder properties|ref=<ref>[https://answers.ea.com/t5/EA-General-Questions/Origin-cant-choose-install-location/td-p/5634006 Solved: Origin cant choose install location - Answer HQ]</ref>|fix= |
− | # | + | # Make sure you have all permissions to read and write (including no read-only flag) |
− | # | + | # Make sure the folder has not have the name changed from the original one |
− | |||
}} | }} | ||
===Overlays do not work=== | ===Overlays do not work=== | ||
− | {{Fixbox| | + | {{Fixbox|description=Disable Origin in game|ref={{cn|date=July 2016}}|fix= |
− | |||
# Select {{code|Origin}} and {{code|Application settings}}. | # Select {{code|Origin}} and {{code|Application settings}}. | ||
# From {{code|Origin In Game}}, uncheck {{code|Enable Origin In Game}}. | # From {{code|Origin In Game}}, uncheck {{code|Enable Origin In Game}}. | ||
Line 151: | Line 197: | ||
==Other information== | ==Other information== | ||
===Move/backup installed games=== | ===Move/backup installed games=== | ||
− | {{Fixbox| | + | {{Fixbox|description=Save game folder|ref=<ref>[http://www.overclock.net/t/1222388/guide-moving-reinstalling-origin-and-games-without-re-downloading [Guide] Moving/Reinstalling Origin and Games Without Re-Downloading]</ref>|fix= |
− | |||
# Navigate to {{p|game}} and save it somewhere | # Navigate to {{p|game}} and save it somewhere | ||
# Copy it in Origin's "Downloaded Games location" | # Copy it in Origin's "Downloaded Games location" | ||
Line 158: | Line 203: | ||
}} | }} | ||
− | === | + | ===Repair game installation=== |
− | {{ | + | {{Fixbox|description=Repair Game|fix= |
− | {{ | + | # Right-click on a game in the library. |
+ | # Choose Repair Game. | ||
+ | # Wait for verification to complete. | ||
+ | }} | ||
+ | |||
+ | ==System requirements== | ||
+ | {{System requirements | ||
+ | |OSfamily = Windows | ||
+ | |minOS = 7 SP1 | ||
+ | |minCPU = 1 GHz | ||
+ | |minRAM = 512 MB | ||
+ | |minHD = | ||
+ | |minGPU = | ||
+ | |minVRAM = | ||
+ | |minDX = | ||
+ | |||
+ | |recOS = 10 | ||
+ | |recCPU = | ||
+ | |recRAM = | ||
+ | |recHD = | ||
+ | |recGPU = | ||
+ | }} | ||
+ | |||
+ | {{System requirements | ||
+ | |OSfamily = OS X | ||
+ | |minOS = 10.9 (Mavericks) | ||
+ | |minCPU = Intel Core 2 Duo | ||
+ | |minRAM = | ||
+ | |minHD = | ||
+ | |minGPU = | ||
+ | |minVRAM = | ||
+ | |||
+ | |recOS = | ||
+ | |recCPU = | ||
+ | |recRAM = | ||
+ | |recHD = | ||
+ | |recGPU = | ||
+ | }} | ||
{{References}} | {{References}} | ||
− | [[Category: | + | [[Category:Stores]] |
[[Category:Digital Rights Management]] | [[Category:Digital Rights Management]] |
Revision as of 04:21, 19 August 2020
Developers | |
---|---|
Electronic Arts | |
Release dates | |
Windows | June 3, 2011 |
macOS (OS X) | February 8, 2013[1] |
Key points
- DRM: Digital distribution platform with accompanying client required for downloading and often playing games as well. Games can also be DRM-Free or contain third party DRM.
- Two-factor authentication: App Authenticator or email.
- Keys for most games developed or published by EA can be redeemed on Origin; see List of Origin-redeemable games.
- Humble Bundle EA games was region locked in Latin America for a limited time; now is no longer locked, however a few games are still locked.
- Support for systems predating Windows 7, as well as for macOS (OS X) systems older than 10.9, was retired on January 14, 2020.[2]
General information
- List of games available on Origin
- Official Store
- Answer HQ for Origin at EA.com
- List of EA Play games
- List of EA Play Pro games
Installation
- Download and run the latest installer from the Download page of Origin.
- Beta participation for the Origin client can be toggled in the settings.
- Changelog
EA Play
EA Play (formerly Origin Access) is a monthly subscription service that grants access to a catalog of games and content through the Origin store. This subscription services comes in two forms; the default EA Play and the more expensive EA Play Pro tier. While the default tier includes the majority of games and content available through the service, some games and/or content might be exclusive to the Pro tier.
Client data
Configuration file(s) location
Element | Location |
---|---|
Origin DRM activations | %PROGRAMDATA%\Electronic Arts\EA Services\License\*.dlf |
User settings | %APPDATA%\Origin\local*.xml |
Global settings | %PROGRAMDATA%\Origin\local.xml |
Games client settings | %PROGRAMDATA%\Origin\LocalContent\ |
Games launch configuration | <path-to-game>\__Installer\installerdata.xml |
Issues fixed
Origin can't connect/can't log in
If Origin cannot connect to the internet and won't let you log in, try opening the Command Prompt and running this command: netsh winsock reset
Origin Offline/You must be online the first time you log in
- This can happen with Windows/Origin update.
Reset / Repair Host file[citation needed] |
---|
Reset the Hosts file back to the default: https://support.microsoft.com/kb/972034 |
Origin can't launch games offline
Start the game from installed folder[citation needed] |
---|
|
Origin - Reset to defaults / Clear data cache
- If you are getting issues with downloading DLC or Updating games, this will help to allow to restore origin with a full uninstall.
Clear Origin data cache folders[3] |
---|
Notes
|
Enable Steam overlay in Origin games
- The Steam and Origin overlays conflict; to use the Steam overlay, disable the Origin overlay.
- This might not work for all Origin games.
Disable Origin overlay[citation needed] |
---|
|
DirectX Setup "An internal system error occurred" error when installing games
- Some Origin games may refuse to install due to bundling a corrupted
DXSETUP.exe
.
Replace corrupted DXSETUP.exe[4] |
---|
|
Origin stops downloading after an ungiven threshold
Start Origin in R&D mode[citation needed] |
---|
[connection] EnvironmentName=production [Feature] CdnOverride=akamai
Notes
|
The game does not appear to be installed
- This is caused by missing registry keys.
Edit the registry[5] |
---|
|
Cloud save conflict
- Loss of synchronization may cause a prompt for which set of saves to use.
- Choosing Use Cloud Data may result in a rollback of game progress (choose Use Local Data if you are uncertain since that is more likely to be the correct version). Use the steps below to revert the save if necessary.
Restore saves in Origin client[6] |
---|
Notes
|
ActivationUI constantly asks and never accepts account credentials on game launch
- It should be possible to notice OriginServiceResponse returning HTTP status code [404] in
%PROGRAMDATA%\Origin\Logs\Client_Log.txt
- Similarly
<game-id>_OnlineActivation_Log.html
in%PROGRAMDATA%\Origin\Logs\
probably reports License Request Server response state code=4[7]
Contact EA support desk[8] |
---|
Add games from a network drive
Disable Origin service and whitelist drive[9] |
---|
|
"Origin cannot locate games in a root directory" error
- Assuming the game files are actually there
Fix folder properties[10] |
---|
|
Overlays do not work
Disable Origin in game[citation needed] |
---|
|
Other information
Move/backup installed games
Save game folder[11] |
---|
|
Repair game installation
Repair Game |
---|
|
System requirements
Windows | ||
---|---|---|
Minimum | Recommended | |
Operating system (OS) | 7 SP1 | 10 |
Processor (CPU) | 1 GHz | |
System memory (RAM) | 512 MB | |
Hard disk drive (HDD) |
OS X | ||
---|---|---|
Minimum | ||
Operating system (OS) | 10.9 (Mavericks) | |
Processor (CPU) | Intel Core 2 Duo | |
System memory (RAM) | ||
Hard disk drive (HDD) |
References
- ↑ Origin For Mac Is Here! - Origin News (Archived) - last accessed on 2017-07-31
- ↑ Update your operating system to use all of Origin's features - EA Help
- ↑ EA Help - Clear cache to fix problems with your games - last accessed on 2019-05-10
- ↑ How to fix the installation problem with DXSETUP.exe for Origin Games (tested on Battlefield 3 and Mass Effect 3) : gaming
- ↑ EA Forums - Origin not detecting games
- ↑ Re: Origin Cloud Sync deleted saved game data in Dragon Age Inquisition. - Answer HQ
- ↑ Can't play Dragon Age because EA is having server issues. : dragonage - Reddit
- ↑ Invalid License - Invalid Cipher (0x0006) — Battlefield Forums
- ↑ Solved: Windows 10, Origin, and Network Drives - Answer HQ and improved by Mirh
- ↑ Solved: Origin cant choose install location - Answer HQ
- ↑ [Guide] Moving/Reinstalling Origin and Games Without Re-Downloading