Difference between revisions of "Store:Origin"
(→Issues fixed: Yet another fix for yet another problem while trying to locate already installed games. Super thanks to TurtleBouy) |
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# Failing this, attempting a "repair game" (right click on the game tile) may fix the issue. Origin will possibly hang after a first attempt at re-downloading the files; if this occurs, exit and restart Origin. Origin will attempt a re-install when you go back online. | # Failing this, attempting a "repair game" (right click on the game tile) may fix the issue. Origin will possibly hang after a first attempt at re-downloading the files; if this occurs, exit and restart Origin. Origin will attempt a re-install when you go back online. | ||
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Revision as of 13:58, 14 September 2019
Developers | |
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Electronic Arts | |
Release dates | |
Windows | June 3, 2011 |
macOS (OS X) | February 8, 2013[1] |
Key points
- DRM: Digital distribution platform with accompanying client required for downloading and often playing games as well. Games can also be DRM-Free or contain third party DRM.
- Two-factor authentication: App Authenticator or email.
- Keys for most games developed or published by EA can be redeemed on Origin; see List of Origin-redeemable games.
General information
- Official Store
- Answer HQ for Origin at EA.com
- List of Origin Access Basic games
- List of Origin Access Premier games
Installation
- Download and run the latest installer from the Download page of Origin.
- Beta participation for the Origin client can be toggled in the settings.
- Changelog
Origin Access
Origin Access is a monthly subscription service from EA that grants access to a catalog of games and content through the Origin store. This subscription services comes in two forms; a Basic tier and a more expensive Premier tier. While the Basic tier includes the majority of games and content available through the service, some games and/or content might be exclusive to the Premier tier. A similar service is available on consoles but is called simply EA Access.
Issues fixed
Origin can't connect/can't log in
If Origin cannot connect to the internet and won't let you log in, try opening the Command Prompt and running this command: netsh winsock reset
Origin Offline/You must be online the first time you log in
- This can happen with Windows/Origin update.
Reset / Repair Host file[citation needed] |
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Reset the Hosts file back to the default: https://support.microsoft.com/kb/972034 |
Origin can't launch games offline
Start the game from installed folder[citation needed] |
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|
Origin - Reset to defaults / Clear data cache
- If you are getting issues with downloading DLC or Updating games, this will help to allow to restore origin with a full uninstall.
Clear Origin data cache folders[2] |
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Notes
|
Enable Steam overlay in Origin games
- The Steam and Origin overlays conflict; to use the Steam overlay, disable the Origin overlay.
- This might not work for all Origin games.
Disable Origin overlay[citation needed] |
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DirectX Setup "An internal system error occurred" error when installing games
- Some Origin games may refuse to install due to bundling a corrupted
DXSETUP.exe
.
Replace corrupted DXSETUP.exe[3] |
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|
The game does not appear to be installed
- This is caused by missing registry keys.
Edit the registry[4] |
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|
Cloud save conflict
- Loss of synchronization may cause a prompt for which set of saves to use.
- Choosing Use Cloud Data may result in a rollback of game progress (choose Use Local Data if you are uncertain since that is more likely to be the correct version). Use the steps below to revert the save if necessary.
Restore saves in Origin client[5] |
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Notes
|
ActivationUI constantly asks and never accepts account credentials on game launch
- It should be possible to notice OriginServiceResponse returning HTTP status code [404] in
%PROGRAMDATA%\Origin\Logs\Client_Log.txt
- Similarly
<game-id>_OnlineActivation_Log.html
in%PROGRAMDATA%\Origin\Logs\
probably reports License Request Server response state code=4[6]
Contact EA support desk[7] |
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Add games from a network drive
Disable Origin service and whitelist drive[8] |
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"Origin cannot locate games in a root directory" error
- Assuming the game files are actually there
Fix folder properties[9] |
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Overlays do not work
Disable Origin in game[citation needed] |
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Other information
Move/backup installed games
Save game folder[10] |
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Repair game installation
Repair Game |
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|
References
- ↑ Origin For Mac Is Here! - Origin News (Archived) - last accessed on 2017-07-31
- ↑ EA Help - Clear cache to fix problems with your games - last accessed on 2019-05-10
- ↑ How to fix the installation problem with DXSETUP.exe for Origin Games (tested on Battlefield 3 and Mass Effect 3) : gaming
- ↑ EA Forums - Origin not detecting games
- ↑ Re: Origin Cloud Sync deleted saved game data in Dragon Age Inquisition. - Answer HQ
- ↑ Can't play Dragon Age because EA is having server issues. : dragonage - Reddit
- ↑ Invalid License - Invalid Cipher (0x0006) — Battlefield Forums
- ↑ Solved: Windows 10, Origin, and Network Drives - Answer HQ and improved by Mirh
- ↑ Solved: Origin cant choose install location - Answer HQ
- ↑ [Guide] Moving/Reinstalling Origin and Games Without Re-Downloading