Difference between revisions of "Store:Origin"
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− | |||
{{DRM sidebar}} | {{DRM sidebar}} | ||
+ | {{Stores}} | ||
'''Key points''' | '''Key points''' | ||
− | {{ii}} [[DRM]] | + | {{ii}} [[DRM]]: Digital distribution platform with accompanying client required for downloading and often playing games as well. Games can also be DRM-Free or contain third party DRM. |
− | |||
{{ii}} Two-factor authentication: [https://help.ea.com/article/origin-login-verification-information/ App Authenticator or email]. | {{ii}} Two-factor authentication: [https://help.ea.com/article/origin-login-verification-information/ App Authenticator or email]. | ||
{{ii}} Keys for most games developed or published by EA can be redeemed on Origin; see [[List of Origin-redeemable games]]. | {{ii}} Keys for most games developed or published by EA can be redeemed on Origin; see [[List of Origin-redeemable games]]. | ||
− | {{ii}} [https://www.origin.com/store/ | + | {{ii}} Humble Bundle EA games was region locked in Latin America for a limited time; now is no longer locked, however a few games are still locked. |
− | {{ | + | {{ii}} Support for systems predating Windows 7, as well as for macOS (OS X) systems older than 10.9, was retired on January 14, 2020.<ref>[https://help.ea.com/en/help/origin/origin/operating-system-not-supported-by-origin/ Update your operating system to use all of Origin's features - EA Help]</ref> |
+ | |||
+ | '''General information''' | ||
+ | {{ii}} [[List of games available on Origin]] | ||
+ | {{mm}} [https://www.origin.com/store Official Store] | ||
+ | {{mm}} [https://answers.ea.com/t5/Origin/ct-p/origin-en Answer HQ for Origin at EA.com] | ||
+ | {{mm}} [[List of EA Play games]] | ||
+ | |||
+ | ==Installation== | ||
+ | {{ii}} Download and run the latest installer from [https://www.origin.com/usa/en-us/store/download the Download page of Origin]. | ||
+ | {{ii}} Beta participation for the Origin client can be toggled in the settings. | ||
+ | {{mm}} [https://answers.ea.com/t5/General-Discussion/Origin-Patch-Notes/td-p/6355467 Changelog] | ||
+ | |||
+ | ==EA Play== | ||
+ | '''EA Play''' (formerly ''Origin Access'') is a monthly subscription service that grants access to a catalog of games and content through the Origin store. This subscription services comes in two forms; the default EA Play and the more expensive EA Play Pro tier. While the default tier includes the majority of games and content available through the service, some games and/or content might be exclusive to the Pro tier. | ||
+ | |||
+ | {{mm}} [[List of EA Play games]] | ||
+ | {{mm}} [[List of EA Play Pro games]] | ||
+ | |||
+ | ==Client data== | ||
+ | ===Configuration file(s) location=== | ||
+ | |||
+ | {{Standard table|Element|Location|content= | ||
+ | {{Standard table/rowalt|'''Origin DRM activations'''|{{p|programdata}}\Electronic Arts\EA Services\License\*.dlf}} | ||
+ | {{Standard table/rowalt|'''User settings'''|{{p|appdata}}\Origin\local*.xml}} | ||
+ | {{Standard table/rowalt|'''Global settings'''|{{p|programdata}}\Origin\local.xml}} | ||
+ | {{Standard table/rowalt|'''Games client settings'''|{{p|programdata}}\Origin\LocalContent\}} | ||
+ | {{Standard table/rowalt|'''Games launch configuration'''|{{p|game}}\__Installer\installerdata.xml}} | ||
+ | |collapsed=no}} | ||
==Issues fixed== | ==Issues fixed== | ||
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}} | }} | ||
− | ===Origin | + | ===Origin can't launch games offline=== |
− | {{ | + | {{Fixbox|description=Start the game from installed folder|ref={{cn|date=July 2016}}|fix= |
+ | {{--}} Since recent updates, library of installed games isn't available within client while offline. | ||
+ | # Start, and sign in to Origin without internet | ||
+ | # Either start the game from a desktop shorcut, or alternatively start it directly from root folder, while Origin its open. | ||
+ | |||
+ | }} | ||
− | + | ===Origin cannot install or download games=== | |
− | + | {{Fixbox|description=See [[#Origin - Reset to defaults / Clear data cache|Origin - Reset to defaults / Clear data cache]] | |
− | + | }} | |
− | |||
− | |||
− | |||
− | |||
− | + | ===Origin UI is completely blank or anyhow glitched=== | |
− | {{ | + | {{Fixbox|description=See [[#Origin - Reset to defaults / Clear data cache|Origin - Reset to defaults / Clear data cache]] |
}} | }} | ||
+ | |||
+ | ===Games activation or login fail despite owning them=== | ||
+ | <!--I get this sounds like broken Hinglish (to be fair, I suspect that "sometimes" to be just "parent account has changed its e-mail"), but this is what I could sum up of what the EA support told me--> | ||
+ | {{ii}} This can happen to (current or past) child accounts, when sometimes the linked e-mail of the parental account resets back to the primary one, causing their account status to get disabled | ||
+ | {{ii}} ActivationUI returns ''Cannot grant license. Account status is invalid.'' error, and <code>{{p|programdata}}\Origin\Logs\<game-id>_OnlineActivation_Log.html</code> likely reports <tt>License Request Server HTTP response code=409</tt> | ||
+ | {{Fixbox|description=Contact [https://help.ea.com/en/contact-us/?product=origin&platform=pc&category=technical-support&issue=game-wont-launch EA support] desk|ref=<ref>{{Refcheck|user=Mirh|date=2020-01-16}}</ref>}} | ||
===Enable Steam overlay in Origin games=== | ===Enable Steam overlay in Origin games=== | ||
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# To stop showing up as "in-game" on Steam, you have to close your browser and exit Origin. | # To stop showing up as "in-game" on Steam, you have to close your browser and exit Origin. | ||
+ | }} | ||
+ | {{Fixbox|description=Use [https://github.com/WombatFromHell/OriginSteamOverlayLauncher Origin Steam Overlay Launcher] | ||
}} | }} | ||
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{{ii}} The EACore.ini file is deleted from your desktop as soon as you import it. If you ever want to leave R&D mode you need to go to the location where Origin is installed and delete the EACore.ini file found there. | {{ii}} The EACore.ini file is deleted from your desktop as soon as you import it. If you ever want to leave R&D mode you need to go to the location where Origin is installed and delete the EACore.ini file found there. | ||
{{ii}} It has been reported that having Origin in R&D-mode will increase your download speed. | {{ii}} It has been reported that having Origin in R&D-mode will increase your download speed. | ||
+ | }} | ||
+ | |||
+ | To quickly skip all the steps above, copy paste the "enter the following in the file" section into EACore.ini located in your main Origin folder - you can quickly open it, right clicking a desktop shortcut of Origin and > Open file location | ||
+ | |||
+ | ===Add games from a network drive=== | ||
+ | {{Fixbox|description=Disable Origin service and whitelist drive|ref=<ref>[https://answers.ea.com/t5/EA-General-Questions/Windows-10-Origin-and-Network-Drives/td-p/4716425/page/2#M276020 Solved: Windows 10, Origin, and Network Drives - Answer HQ] and improved by [[User:Mirh|Mirh]]</ref>|fix= | ||
+ | # Make sure your game PC has been granted read and write rights to the shared folder | ||
+ | # Navigate to <tt>This PC</tt> and click on <code>Map network drive</code> | ||
+ | # Assign a drive letter to your network share (check ''reconnect at sign-in'' for handiness) | ||
+ | # Search and run <code>inetcpl.cpl</code> from the start menu | ||
+ | # Go in the '''''Security''''' tab and open the ''Sites'' proprieties of '''Local Intranet''' | ||
+ | # Select ''Advanced'' and add your new path to the whitelist (eg. <tt>Z:\</tt> or <tt>\\machine</tt>) | ||
+ | # Search and run <code>services.msc</code> from the start menu | ||
+ | # Find ''Origin Client Service'' and open its '''''Properties''''' (stop it if it is started) | ||
+ | # Set Startup type to '''Disabled''' (at the end you can revert it back to '''Manual''') | ||
+ | # Finally start Origin and go to your Library | ||
+ | # Right click on your game of interest tile, select ''Locate Game'' and provide the right directory. | ||
}} | }} | ||
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{{ii}} This is caused by missing registry keys. | {{ii}} This is caused by missing registry keys. | ||
− | {{Fixbox|description=Edit the registry|ref=<ref>[ | + | {{Fixbox|description=Edit the registry|ref=<ref>[https://web.archive.org/web/20160301020435/forum.ea.com/eaforum/posts/list/7977786.page Origin not detecting games - EA Forums] (retrieved)</ref>|fix= |
# Open Registry Editor, navigate to <tt>{{p|hklm}}\SOFTWARE\{{p|wow64}}\EA Games\</tt> or <tt>{{p|hklm}}\SOFTWARE\{{p|wow64}}\Electronic Arts\</tt> | # Open Registry Editor, navigate to <tt>{{p|hklm}}\SOFTWARE\{{p|wow64}}\EA Games\</tt> or <tt>{{p|hklm}}\SOFTWARE\{{p|wow64}}\Electronic Arts\</tt> | ||
# Verify the presence and accuracy of the following keys: | # Verify the presence and accuracy of the following keys: | ||
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}} | }} | ||
− | === | + | ==="Origin cannot locate games in a root directory" error=== |
− | {{ii}} | + | {{ii}} Assuming the game files are ''actually'' there |
− | + | {{Fixbox|description=Fix folder properties|ref=<ref>[https://answers.ea.com/t5/EA-General-Questions/Origin-cant-choose-install-location/td-p/5634006 Solved: Origin cant choose install location - Answer HQ]</ref>|fix= | |
− | + | # Make sure you have all permissions to read and write (including no read-only flag) | |
− | {{Fixbox|description= | + | # Make sure the folder has not have the name changed from the original one |
− | |||
− | |||
− | |||
− | # | ||
− | # | ||
− | |||
}} | }} | ||
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}} | }} | ||
− | === | + | ===Repair game installation=== |
− | {{ | + | {{Fixbox|description=Repair Game|fix= |
− | {{ii}} | + | # Right-click on a game in the library. |
+ | # Choose Repair Game. | ||
+ | # Wait for verification to complete. | ||
+ | }} | ||
+ | |||
+ | ===Origin - Reset to defaults / Clear data cache=== | ||
+ | {{Fixbox|description=Clear Origin data cache folders|ref=<ref>{{Refurl|url=https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/|title=EA Help - Clear cache to fix problems with your games|date=2019-05-10}}</ref>|fix= | ||
+ | # Make sure Origin is closed, check notification area and exit Origin. | ||
+ | # Then delete the following folders (this will not affect downloaded games): | ||
+ | #* <code>{{p|localappdata}}\Origin</code> | ||
+ | #* <code>{{p|appdata}}\Origin</code> | ||
+ | # Navigate to <code>{{p|programdata}}\Origin</code> and delete all files and folders inside it '''''except for''''' <code>{{p|programdata}}\Origin\LocalContent</code>. | ||
+ | # Start Origin, it may prompt to update and then be able to login and go online. | ||
+ | |||
+ | '''Notes''' | ||
+ | {{ii}} Clearing the data caches will make all of your installed games update if available. | ||
+ | }} | ||
+ | |||
+ | ==System requirements== | ||
+ | {{System requirements | ||
+ | |OSfamily = Windows | ||
+ | |minOS = 7 SP1 | ||
+ | |minCPU = 1 GHz | ||
+ | |minRAM = 512 MB | ||
+ | |minHD = | ||
+ | |minGPU = | ||
+ | |minVRAM = | ||
+ | |minDX = | ||
+ | |||
+ | |recOS = 10 | ||
+ | |recCPU = | ||
+ | |recRAM = | ||
+ | |recHD = | ||
+ | |recGPU = | ||
+ | }} | ||
+ | |||
+ | {{System requirements | ||
+ | |OSfamily = OS X | ||
+ | |minOS = 10.9 (Mavericks) | ||
+ | |minCPU = Intel Core 2 Duo | ||
+ | |minRAM = | ||
+ | |minHD = | ||
+ | |minGPU = | ||
+ | |minVRAM = | ||
+ | |||
+ | |recOS = | ||
+ | |recCPU = | ||
+ | |recRAM = | ||
+ | |recHD = | ||
+ | |recGPU = | ||
+ | }} | ||
{{References}} | {{References}} |
Revision as of 00:33, 27 March 2021
Developers | |
---|---|
Electronic Arts | |
Release dates | |
Windows | June 3, 2011 |
macOS (OS X) | February 8, 2013[1] |
Key points
- DRM: Digital distribution platform with accompanying client required for downloading and often playing games as well. Games can also be DRM-Free or contain third party DRM.
- Two-factor authentication: App Authenticator or email.
- Keys for most games developed or published by EA can be redeemed on Origin; see List of Origin-redeemable games.
- Humble Bundle EA games was region locked in Latin America for a limited time; now is no longer locked, however a few games are still locked.
- Support for systems predating Windows 7, as well as for macOS (OS X) systems older than 10.9, was retired on January 14, 2020.[2]
General information
- List of games available on Origin
- Official Store
- Answer HQ for Origin at EA.com
- List of EA Play games
Installation
- Download and run the latest installer from the Download page of Origin.
- Beta participation for the Origin client can be toggled in the settings.
- Changelog
EA Play
EA Play (formerly Origin Access) is a monthly subscription service that grants access to a catalog of games and content through the Origin store. This subscription services comes in two forms; the default EA Play and the more expensive EA Play Pro tier. While the default tier includes the majority of games and content available through the service, some games and/or content might be exclusive to the Pro tier.
Client data
Configuration file(s) location
Element | Location |
---|---|
Origin DRM activations | %PROGRAMDATA%\Electronic Arts\EA Services\License\*.dlf |
User settings | %APPDATA%\Origin\local*.xml |
Global settings | %PROGRAMDATA%\Origin\local.xml |
Games client settings | %PROGRAMDATA%\Origin\LocalContent\ |
Games launch configuration | <path-to-game>\__Installer\installerdata.xml |
Issues fixed
Origin can't connect/can't log in
If Origin cannot connect to the internet and won't let you log in, try opening the Command Prompt and running this command: netsh winsock reset
Origin Offline/You must be online the first time you log in
- This can happen with Windows/Origin update.
Reset / Repair Host file[citation needed] |
---|
Reset the Hosts file back to the default: https://support.microsoft.com/kb/972034 |
Origin can't launch games offline
Start the game from installed folder[citation needed] |
---|
|
Origin cannot install or download games
See Origin - Reset to defaults / Clear data cache |
---|
Origin UI is completely blank or anyhow glitched
See Origin - Reset to defaults / Clear data cache |
---|
Games activation or login fail despite owning them
- This can happen to (current or past) child accounts, when sometimes the linked e-mail of the parental account resets back to the primary one, causing their account status to get disabled
- ActivationUI returns Cannot grant license. Account status is invalid. error, and
%PROGRAMDATA%\Origin\Logs\<game-id>_OnlineActivation_Log.html
likely reports License Request Server HTTP response code=409
Contact EA support desk[3] |
---|
Enable Steam overlay in Origin games
- The Steam and Origin overlays conflict; to use the Steam overlay, disable the Origin overlay.
- This might not work for all Origin games.
Disable Origin overlay[citation needed] |
---|
|
Use Origin Steam Overlay Launcher |
---|
DirectX Setup "An internal system error occurred" error when installing games
- Some Origin games may refuse to install due to bundling a corrupted
DXSETUP.exe
.
Replace corrupted DXSETUP.exe[4] |
---|
|
Origin stops downloading after an ungiven threshold
Start Origin in R&D mode[citation needed] |
---|
[connection] EnvironmentName=production [Feature] CdnOverride=akamai
Notes
|
To quickly skip all the steps above, copy paste the "enter the following in the file" section into EACore.ini located in your main Origin folder - you can quickly open it, right clicking a desktop shortcut of Origin and > Open file location
Add games from a network drive
Disable Origin service and whitelist drive[5] |
---|
|
The game does not appear to be installed
- This is caused by missing registry keys.
Edit the registry[6] |
---|
|
Cloud save conflict
- Loss of synchronization may cause a prompt for which set of saves to use.
- Choosing Use Cloud Data may result in a rollback of game progress (choose Use Local Data if you are uncertain since that is more likely to be the correct version). Use the steps below to revert the save if necessary.
Restore saves in Origin client[7] |
---|
Notes
|
"Origin cannot locate games in a root directory" error
- Assuming the game files are actually there
Fix folder properties[8] |
---|
|
Overlays do not work
Disable Origin in game[citation needed] |
---|
|
Other information
Move/backup installed games
Save game folder[9] |
---|
|
Repair game installation
Repair Game |
---|
|
Origin - Reset to defaults / Clear data cache
Clear Origin data cache folders[10] |
---|
Notes
|
System requirements
Windows | ||
---|---|---|
Minimum | Recommended | |
Operating system (OS) | 7 SP1 | 10 |
Processor (CPU) | 1 GHz | |
System memory (RAM) | 512 MB | |
Hard disk drive (HDD) |
OS X | ||
---|---|---|
Minimum | ||
Operating system (OS) | 10.9 (Mavericks) | |
Processor (CPU) | Intel Core 2 Duo | |
System memory (RAM) | ||
Hard disk drive (HDD) |
References
- ↑ Origin For Mac Is Here! - Origin News (Archived) - last accessed on 2017-07-31
- ↑ Update your operating system to use all of Origin's features - EA Help
- ↑ Verified by User:Mirh on 2020-01-16
- ↑ How to fix the installation problem with DXSETUP.exe for Origin Games (tested on Battlefield 3 and Mass Effect 3) : gaming
- ↑ Solved: Windows 10, Origin, and Network Drives - Answer HQ and improved by Mirh
- ↑ Origin not detecting games - EA Forums (retrieved)
- ↑ Re: Origin Cloud Sync deleted saved game data in Dragon Age Inquisition. - Answer HQ
- ↑ Solved: Origin cant choose install location - Answer HQ
- ↑ [Guide] Moving/Reinstalling Origin and Games Without Re-Downloading
- ↑ EA Help - Clear cache to fix problems with your games - last accessed on 2019-05-10