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Difference between revisions of "PCGamingWiki:FAQ"

From PCGamingWiki, the wiki about fixing PC games
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==Why can't I create a page or upload an image?==
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==Frequently Asked Questions (FAQ)==
Due to spamming behaviour, new user accounts must make 3 edits to existing pages and wait 6 hours before they can create a new page or upload a new file. If you would like to create a new page, please come onto our [https://discord.gg/KDfrTZ8 Discord server] and ask an existing member to create one for you so that you can edit it.
 
  
==Advertisements on PCGamingWiki==
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The following is a list of commonly asked questions along with their answers. Staff and editors are also available on the [[PCGamingWiki:Discord|PCGamingWiki Discord server]] for other questions.
Ads on PCGamingWiki can be disabled by creating an account and logging in. You can also enable ads whilst logged in by changing your [[Special:Preferences#mw-prefsection-rendering|preferences]]. If you are experiencing any issues with ads, then we at PCGamingWiki also condone the use of adblockers.
 
  
==PCGamingWiki SSO==
 
  
PCGamingWiki have transitioned over to using a single sign-on (SSO) solution to bridge the wiki and community sites and accounts. This means instead of having to separate accounts with two separate passwords (and potentially usernames), your username and password is now shared between both sites through this shared account.
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===Why can't I sign in to my PCGW account?===
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Please see the [[PCGamingWiki:Account|PCGamingWiki Account]] page for further information and common questions related to PCGamingWiki accounts.
  
If you do not already have an SSO account you will have to create one [https://sso.pcgamingwiki.com/auth/realms/PCGamingWiki/account/ here]. Note that email verification is required, so be sure to type the mail address correctly!
 
  
* The new SSO account will automatically link up with your existing account(s) on either site if the specified mail address matches an existing account.
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===Why can't I create a page or upload an image?===
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* Due to spamming behavior, new user accounts must make 3 edits to existing pages and wait 6 hours before they can create a new page or upload a new file. If you would like to create a new page, please come onto our [[PCGamingWiki:Discord|Discord server]] and ask an existing member to create one for you so that you can edit it.
  
* If you did not have an account previously on either of the sites, a new profile will be created when you sign in to the site using the PCGamingWiki SSO account.
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* Uploaded images must also adhere to some limits for their resolution as well as file size, see the [[Special:Upload|Upload file]] page for details.
  
Please note that the verification mail will be sent from account@pcgamingwiki.com and might arrive to the junk folder of your mailbox, so if you have not received the mail after a minute or two be sure to check that folder out as well.
 
  
===Frequently Asked Questions===
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===Advertisements on PCGamingWiki===
 
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Ads on PCGamingWiki can be disabled by creating an account and logging in. You can also enable ads whilst logged in by changing your [[Special:Preferences#mw-prefsection-rendering|preferences]]. If you are experiencing any issues with ads, then we at PCGamingWiki also condone the use of adblockers.
====I already have an account to the wiki and/or community site(s). Do I still need to sign up for an SSO account?====
 
 
 
Yes, if you do not already have an SSO account you will have to create one. Note that the ability to create an SSO account have been available for a few months now during its testing phase, so some users might already have an SSO account.
 
 
 
====I prefer to sign in using my old account. Is this still possible?====
 
 
 
No, this is no longer possible as that functionality have been disabled. The new SSO account will automatically link up with your existing account(s) on either site if the specified mail address matches an existing account.
 
 
 
====I created a SSO account but I am unable to access my old account through it on one (or both) of the sites.====
 
 
 
This is usually due to some data not correlating properly between the old and new accounts. Please contact '''Andytizer#6342''' on [[PCGamingWiki:Discord|the PCGamingWiki Discord]] for further help with resolving the issue.
 
 
 
====I would like to change the mail address, name, or password for my SSO account.====
 
 
 
Please sign in to [https://sso.pcgamingwiki.com/auth/realms/PCGamingWiki/account/ the PCGamingWiki SSO site] where those options are available.
 
 
 
====The verification mail did not arrive in time. How do I generate a new verification link?====
 
  
Please use the '''Forgot Password?''' option on [https://sso.pcgamingwiki.com/auth/realms/PCGamingWiki/account/ the PCGamingWiki SSO site] and change password of your account and in the process you will get a new verification mail as well.
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Revision as of 20:53, 11 November 2020

Frequently Asked Questions (FAQ)

The following is a list of commonly asked questions along with their answers. Staff and editors are also available on the PCGamingWiki Discord server for other questions.


Why can't I sign in to my PCGW account?

Please see the PCGamingWiki Account page for further information and common questions related to PCGamingWiki accounts.


Why can't I create a page or upload an image?

  • Due to spamming behavior, new user accounts must make 3 edits to existing pages and wait 6 hours before they can create a new page or upload a new file. If you would like to create a new page, please come onto our Discord server and ask an existing member to create one for you so that you can edit it.
  • Uploaded images must also adhere to some limits for their resolution as well as file size, see the Upload file page for details.


Advertisements on PCGamingWiki

Ads on PCGamingWiki can be disabled by creating an account and logging in. You can also enable ads whilst logged in by changing your preferences. If you are experiencing any issues with ads, then we at PCGamingWiki also condone the use of adblockers.