Difference between revisions of "Dungeons & Dragons Online"
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| − | ==Ingame | + | ==Issues And Fixes== |
| + | ===The username entered does not have an active "DDO" subscription=== | ||
| + | This error can appear if trying to log in using another Turbine account, for a game such as [[Lord of the Rings Online]]. This is because their account management system cannot automatically add the Dungeons and Dragons Online subscription automatically. It has to be done manually by contacting [http://support.turbine.com/link/portal/24001/24001/Article/492/I-already-have-an-existing-Turbine-account-and-want-to-add-DDO-to-it-How-do-I-do-this Turbine account management support].<ref>http://support.turbine.com/link/portal/24001/24001/Article/492/I-already-have-an-existing-Turbine-account-and-want-to-add-DDO-to-it-How-do-I-do-this</ref><ref>http://forums.ddo.com/showthread.php?t=212308</ref> | ||
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| + | ===Ingame Store Appearing Blank=== | ||
If the ingame store appears as a blank page or is missing elements there's a chance that the built-in browser's files got corrupted. | If the ingame store appears as a blank page or is missing elements there's a chance that the built-in browser's files got corrupted. | ||
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Issues And Fixes
The username entered does not have an active "DDO" subscription
This error can appear if trying to log in using another Turbine account, for a game such as Lord of the Rings Online. This is because their account management system cannot automatically add the Dungeons and Dragons Online subscription automatically. It has to be done manually by contacting Turbine account management support.[1][2]
Ingame Store Appearing Blank
If the ingame store appears as a blank page or is missing elements there's a chance that the built-in browser's files got corrupted.
To fix the problem go to Dungeons & Dragons Online's directory and delete the 'browser' folder. Upon restarting the game the launcher will download the files again, solving the issue.
C:\Program Files (x86)\Dungeons and Dragons Online\
Developer's post about the solution on the official forums