Dungeons & Dragons Online
Issues And Fixes
The username entered does not have an active "DDO" subscription
This error can appear if trying to log in using another Turbine account, for a game such as Lord of the Rings Online. This is because their account management system cannot automatically add the Dungeons and Dragons Online subscription automatically. It has to be done manually by contacting Turbine account management support.[1][2]
In-game Store Appearing Blank
If the in-game store appears as a blank page or is missing elements there's a chance that the built-in browser's files got corrupted.
To fix the problem go to Dungeons & Dragons Online's directory and delete the 'browser' folder. Upon restarting the game the launcher will download the files again, solving the issue.[3]
C:\Program Files (x86)\Dungeons and Dragons Online\
System Requirements
See Also
References
- ↑ http://support.turbine.com/link/portal/24001/24001/Article/492/I-already-have-an-existing-Turbine-account-and-want-to-add-DDO-to-it-How-do-I-do-this
- ↑ http://forums.ddo.com/showthread.php?t=212308
- ↑ http://forums.ddo.com/showpost.php?p=2386397&postcount=2 Developer's post about the solution on the official forums