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Dungeons & Dragons Online
Dungeons & Dragons Online cover
Turbine, Inc.
Release dates
Windows February 28, 2006

Issues And Fixes

The username entered does not have an active "DDO" subscription

Account error.

This error can appear if trying to log in using another Turbine account, for a game such as Lord of the Rings Online. This is because their account management system cannot automatically add the Dungeons and Dragons Online subscription automatically. It has to be done manually by contacting Turbine account management support.[1][2]

In-game Store Appearing Blank

If the in-game store appears as a blank page or is missing elements there's a chance that the built-in browser's files got corrupted.

To fix the problem go to Dungeons & Dragons Online's directory and delete the 'browser' folder. Upon restarting the game the launcher will download the files again, solving the issue.[3]

C:\Program Files (x86)\Dungeons and Dragons Online\

System requirements

Minimum Recommended
Operating system (OS) XP
Processor (CPU)
System memory (RAM)
Hard disk drive (HDD) 3 GB free
Video card (GPU) 64 MB Hardware T&L -compatible video card