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Difference between revisions of "Sid Meier's Civilization V"

From PCGamingWiki, the wiki about fixing PC games
(→‎DLC troubleshooting: Removed outdated map pack note, map packs are now available in the basic setup.)
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# If verifying doesn't work, do a complete uninstall and reinstall of the game.
 
# If verifying doesn't work, do a complete uninstall and reinstall of the game.
 
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{{ii}} '''Map Packs''' are not listed on the DLC menu or standard setup menu.  To use the new maps, you need to go to advanced setup.
 
  
 
==== Game corruption ====
 
==== Game corruption ====

Revision as of 09:03, 19 October 2013

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Template:Infobox game/row/osxporter
Sid Meier's Civilization V
Cover image missing, please upload it
Developers
Firaxis Games
Publishers
2K Games
Release dates
Windows September 21, 2010
macOS (OS X) November 23, 2010
Sid Meier's Civilization V on Wikipedia
Sid Meier's Civilization 1991
Freeciv (unofficial) 1996
Sid Meier's Civilization II 1996
Civilization II: Test of Time 1999
Sid Meier's Civilization III 2001
Sid Meier's Civilization IV 2005
CivCity: Rome 2006
Sid Meier's Civilization IV: Colonization 2008
Sid Meier's Civilization V 2010
Sid Meier's Civilization: Beyond Earth 2014
Sid Meier's Civilization VI 2016

Key points

Game is actively maintained by Firaxis, with periodic updates.
Patches tend to introduce severe bugs into the game.
The Mac OS X version is outsourced to a third party, causing periodic conflict and incompatibility with the Windows version.

General information

2K Games Forum - Official Civilization V Forum.
Steam Forum - Older Steam forum for Civilization series.
Steam Civilization V Discussion - New Community Discussions for Civilization V (Steam account required).
Steam Workshop
Steam Forum Troubleshooting Thread - Troubleshooting Guide for Windows Steam versions.
CivFanatics very large Civilization community.

Availability

Template:Availability Table

All versions require Steam, including retail.
There is a version sold in the Mac App Store called Campaign Edition. This is not compatible with retail or Steam DLC or expansions, and lacks online multiplayer.[1]

Gold Edition

This is the recommended version of Civilization V, as it contains all current DLC except Brave New World and Scrambled Continents Map Pack.

Gold Edition Upgrade

If one has Civilization V base game in the Steam account, then one can upgrade to Gold at a reduced price.
The upgrade is not a store item, it can only be found on the Civilization V Steam Store page.

Game of The Year Edition

Some outlets are still selling the less desirable Game of the Year Edition, which is a less complete package than the Gold Edition.
Included DLC Not included DLC

Civilization and Scenario Pack: Mongolia (Free)

Explorer's Map Pack

Civilization and Scenario Pack: Denmark - The Vikings

Civilization and Scenario Pack: Polynesia

Double Civilization and Scenario Pack: Spain and Inca

Cradle of Civilization: Mesopotamia

Cradle of Civilization: Americas

Cradle of Civilization: Asia

Cradle of Civilization: Mediterranean

Babylon

Brave New World expansion

Gods and Kings expansion

Korea

Wonders of The Ancient World DLC.[2]

Scrambled Continents Map Pack

Improvements

Mods

Mods enhance and expand game content.
The Mac OS X version does not officially support mods or Steam Workshop; see Civilization V Mac : Maps and Mods for manual installation instructions.

Steam Workshop and subscriptions

The easiest way to find mods is to browse Steam Workshop.
Instructions

Manual mod installation

Mods from other sources than Steam Workshop can be installed.
CivFanatics is a good place to find mods not listed on Steam Workshop.
Instructions

Activating mods

Instructions

Miscellaneous

Improving waiting time between turns

Instructions

Increasing zoom level

Instructions

Game data

Configuration file location

Windows

Template:Game Location Table

OS X

Template:Game Location Table

Save game location

Template:Game Location Table

Windows and OS X saves use the same format but the file names are different, so files must be renamed to switch operating systems.

Save game cloud syncing

Template:Save Game Cloud Syncing

Soundtrack locations

Template:Game Location Table

Video settings

Template:Video settings

Borderless fullscreen windowed

Functioning using Borderless Windowed.[3]
Mouse offset may be 15px off vertically.
Instructions

Input settings

Template:Input settings

Remapping

Instructions

Audio settings

Template:Audio settings

Issues fixed

In most cases, fixes and bugs apply for all versions, including Brave New World and Gods and Kings.

Basic troubleshooting

Many problems with the game can be fixed with these steps:

Instructions

Secondary installers

If Civilization V doesn't launch after installation, make sure the following programs are installed:

Instructions

Unable to run DirectX 11

If the DirectX 11 option is unavailable, try the following.

Ensure Steam is not running in Compatibility Mode.
Instructions
This may also be caused by out of date drivers.
DirectX 10/11 Mode will not work on XP.
Not all video cards are capable of running DirectX 10 or 11, even with Windows 7. Intel Core i3 integrated graphics do not support DirectX 11 Mode in Civilization V.

Steam Workshop issues

Mods may disappear, or subscribed mods will not download. Deleting the mods database can resolve this.
Instructions

DLC troubleshooting

DLC may not be available or installed after purchase.
Instructions

Game corruption

If for any reason, the game will not work and the other fixes here do not help, you have strange behavior in the game (such as a damaged interface/no interface), or the game suddenly begins crashing on loading a game, you may have problems with the database files, user settings, corrupted saves, or other damaged data files. These are stored in %USERPROFILE%\My Documents\My Games\Sid Meier's Civilization 5. Everything in this folder can be deleted, and will be regenerated the next time the game is run, using the original factory settings for the game, with the following exceptions:

  1. Saved games, logs, replays, or other user created data will be deleted unless a backup is made. This does not apply to Steam Cloud saves.
  2. User settings (config.ini, GraphicsSettingsDX11.ini or equivalent, UserSettings.ini) will be removed and replaced with the default settings. All preferences, including screen resolution, will be reset and need to be changed.
  3. All mods will be deleted. Steam Workshop mods will be redownloaded automatically, however mods from other sources will have to be reacquired.

Problems with files in the user folder are not checked by other troubleshooting means, for instance, verifying the game cache will overlook these files. Deleting the contents of this folder may correct many problems with the game. It should be done as a last resort, however.

You could also try deleting the contents of the %USERPROFILE%\My Documents\My Games\Sid Meier's Civilization 5\cache folder first, followed by the .ini files listed above, if you wish to preserve your data.

Complete reinstallation

If none of the above work, do the following to reinstall the game:

Instructions

Video and graphics issues

Many game problems are caused by outdated drivers. The latest patches are optimized around the newest drivers, and may not work with old drivers.

Stretched resources

Resources and other visual effects in the game can appear stretched out or create lines across the screen. This is caused by old video drivers.

Missing textures on Intel HD Graphics

Using recent drivers from Intel with Civilization V for Intel HD Graphics on DirectX 10 may cause problems with textures. The only current workarounds are playing in DirectX 9 mode, or downgrading to an older driver.

Issues with opening movies

If the game crashes to desktop or loads to a black screen, then there may be an incompatibility with the video files. Deleting the WMV video files from the Civilization V folder may allow the game to run, as the expense of losing the opening movies.

The video files for Civilization V are located in C:\Program Files (x86)\Steam\SteamApps\common\sid meier's civilization v. If you have Gods and Kings, you will also need to delete the videos from C:\Program Files (x86)\Steam\SteamApps\common\sid meier's civilization v\Assets\DLC\Expansion

"N" Versions of Windows may not be compatible with the opening videos.

Issues with resolution (screen cutoff)

Sometimes after installing the game, the game resolution will be larger than the screen and parts of the game will be cut off. To fix this, go into options and change the game resolution. If you are unable to access the options, manually edit GraphicsSettingsDX9.ini or GraphicsSettingsDX11.ini (depending on which DirectX mode you use) in %USERPROFILE%\My Documents\My Games\Sid Meier's Civilization 5 to the correct resolution (1024x768 Minimum).

Checkerboard patterns

This can be caused by insufficient video memory. Try the following:
Instructions
Instructions

Gray Tiles/Tiles Not Loading

In recent patches, the way tiles were loaded during scrolling was changed. This can lead to slow loading times or an abundance of gray tiles on the screen after scrolling.
Instructions

Black Squares

The screen may contain a number of black squares (not gray).
Instructions

Disappearing cursor

Enabling pointer trails in Windows may cause the cursor to disappear or act strangely. Disable this feature while playing.

Black screen (anti aliasing issue)

Enabling anti-aliasing on DirectX 11 mode may cause the game to turn black. It is recommended that you enabled anti-aliasing through your graphics software, and not the game. If antialiasing is enabled and this issue is present (causing the screen to be black), you can edit GraphicsSettingsDX11.ini to fix this.

Error messages

Nebuchadnezzar icon missing and error messages (Babylon DLC)

The Babylon DLC might cause error messages to appear when selecting the civilization you wish to play with. Nebuchadnezzar's icon's will appear as red squares. To fix this issue, do the following:
Instructions

Texture errors

If you are getting several error messages saying "Terrain texture error" and "Texture load failed!" that mention a file with cerro_de_potosi in the name, this is caused by some old files from a previous version. [4]

Instructions

Performance and crashing

Crash after starting a new game

The game may crash after starting a new game.
Instructions

Can't select units or end turn (EnableGameCoreThreading)

If you have a delay in units responding, or the end turn button does not work, try the following:
Instructions
This has been improved in the latest patch, but the problem still exists.
Turning down graphics settings may also correct this.

Leaderhead crash

The game may crash when meeting other leaders.
Instructions
Instructions

Multiplayer

The latest patch resolves most of the reported multiplayer bugs.

Multiplayer Games Dropping or Disconnecting During Play

Sometimes players will be dropped after a multiplayer match has progressed for several dozen turns or more. After reloading the game, the player will repeatedly disconnect. This problem can be caused by an insufficient MTU value on the network connection. Changing it before starting the multiplayer game can often fix the problem. To do so, enter the following in the command prompt:

Instructions

OS X and Windows version mismatch

The OS X version is not handled by Firaxis or 2K Games, so they only develop patches for Windows. Another company (Aspyr) handles the OS X version of the patches, after they have been released on Windows. As a result, OS X patches are released later than Windows patches. You cannot play multiplayer unless the versions match, so after a Windows update, you cannot play online against OS X until the OS X has also been patched.

Miscellaneous issues

Achievements not unlocking

To unlock achievements, you must be playing single player with no mods enabled.
Some achievements can only be unlocked in scenarios.[5]

Overheating

Civilization V has been connected to overheating of graphics cards on some computers (especially high end graphics cards).
Overheating symptoms include increased fan noise, graphical corruption, and computer freezes/automatic shutdowns. While there is no official fix, there are a few workaround for the issue.
Instructions
Instructions
Instructions

System requirements

Windows
Minimum Recommended
Operating system (OS) XP SP3
Processor (CPU)
System memory (RAM)
Hard disk drive (HDD) 8 GB
Video card (GPU) 256 MB ATI Radeon HD 2600 XT / nVidia GeForce 7900 GS video card, or Core i3 integrated graphics*
Windows 8 supports touchscreen.
macOS (OS X)
Minimum Recommended
Operating system (OS) 10.6.4
Processor (CPU)
System memory (RAM)
Hard disk drive (HDD) 8 GB
Video card (GPU) (ATI): Radeon HD 2600; (NVidia): GeForce 8600
256 MB of VRAM

References